What are the responsibilities and job description for the Supervisor position at COS?
Job Description
Today we are looking for a Floor Supervisor to join our talented team in Century City location. This role will be full-time for 32hr-40hr per week and includes shifts at weekends and evenings.
Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes
Secure excellent direct customer experience, by establishing a welcoming atmosphere with proactive and genuine interactions, as well as providing technical and inspirational information to COS customers
Support strong indirect customer service, through replenishment and garment care whilst respecting visual guidelines
Collaborate with the store management team to secure excellent shopping experience, through cooperation and strong communication
Contribute to the stores sales strategy, and help colleagues in other departments in order to reach
Evaluate service results and develop actions to increase the service experience
Act as a customer service role mode
Today we are looking for a Floor Supervisor to join our talented team in Century City location. This role will be full-time for 32hr-40hr per week and includes shifts at weekends and evenings.
Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes
Secure excellent direct customer experience, by establishing a welcoming atmosphere with proactive and genuine interactions, as well as providing technical and inspirational information to COS customers
Support strong indirect customer service, through replenishment and garment care whilst respecting visual guidelines
Collaborate with the store management team to secure excellent shopping experience, through cooperation and strong communication
Contribute to the stores sales strategy, and help colleagues in other departments in order to reach
Evaluate service results and develop actions to increase the service experience
Act as a customer service role mode
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