Food Service Department Manager (FT)
Job Posting for Food Service Department Manager (FT) at Cosentino's Food Stores
Cosentino's is a premium Food Service company looking for fully qualified Food Service applicants that are currently or have been active, and in good standing within the Food Service Management community.
Position Objective:
To assist customers in their shopping experience by leading all aspects of the deli team in a way that not only promotes growth for the company but also results in a team that delivers the product and service Cosentino customers have come to expect.
Benefits:
Position Objective:
To assist customers in their shopping experience by leading all aspects of the deli team in a way that not only promotes growth for the company but also results in a team that delivers the product and service Cosentino customers have come to expect.
Benefits:
- Very competitive salary and bonus commensurate with work experience, along with Premium Health Care benefits, 401K, and much more.
GM or Executive Chef restaurant experience is a plus, (however not required to apply).
Direct Contact for this Position please call Chef Shaun at 816-304-1261 or Ms. Diana at 913-980-3436
Reporting Structure: This position formally reports to the Store Director.
Status: This is an exempt position.
Knowledge:
The following is a list of any certifications, formal education, or training requirements for this position.
Essential Knowledge:
- A valid driver’s license is required for deliveries.
- A food handling permit must be obtained within the first 14 days of employment.
- Minimum of (1) year of previous experience in a deli, bakery, restaurant, or food service operations position is required.
- Minimum of (6) months of previous management experience is required.
- Completion of ongoing training and development as listed on the Cosentino Learning Plan.
- A high school diploma or equivalent is required.
Skills:
The following is a list of the basic skill requirements for this position.
Essential Job Functions:
The following is a list of the basic skill requirements for this position.
Essential Job Functions:
- Able to effectively set and implement a strategy for achieving operational excellence within the department (i.e., labor management, profit, and sales analysis, etc.), as well as implement operational goals set at the corporate level.
- Clearly communicate to team members the goals that have been set for the department, then implement plans to reach the set goals.
- Provide direct supervision of the activities of all other members of the deli team in a manner that is operationally effective but is also motivating and respectful.
- Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done.
- Conduct effective interviews to hire the highest quality candidates for the deli team.
- Provide effective coaching, corrective actions, and performance evaluations to improve individual and team performance.
- Address employee relations issues and, if needed, effectively work with the Store Director and/or Human Resource team to resolve issues.
- Manage labor costs in a way that successfully balances the customer’s need for service with the company’s need to closely monitor expenditures.
Food Service Manager:
- Practice effective inventory management by counting and verifying merchandise against invoices and inspecting deliveries for shortages, damages, and quality.
- Procure items from suppliers as needed to maintain proper in-stock levels and inventory turns.
- Know and practice rotation procedures to ensure product dates are properly monitored.
- Enforces strict quality control measures of all deli products put out in cases, hotlines, and other areas of the deli.
- Know and practice appropriate portion control in deli production and service.
- Promote department sales by suggesting additional products, offering samples to customers, and demonstrating effective merchandising techniques.
- Know and promotes ads and specials to increase department sales and profits.
- Know the location of the items in your department so you can accurately and courteously answer customer questions.
- Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
- Know and implement the Cosentino Customer Service Standards.
- Meet or exceed productivity standards to produce desired team and individual results.
- Know, comply with, and ensure the team complies with all health regulations, sanitation guidelines, and safety procedures for your department and your store.
- Able to operate, clean, and maintain all equipment safely and competently.
- Ensure the department is always clean, fully stocked, and creatively merchandised.
- Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
- Demonstrates the basic math and reading skills required for the position.
Non-Essential Job Functions:
- Ensure all new employees receive orientation and training as needed.
- Efficiently and accurately prepare, package, and label products for sale to customers.
- Practice open communication with the store management team regarding any issues in the deli department.
- Ensure all coolers, freezers, and preparation areas are clean and set up in advance for deliveries.
- Quickly unload incoming shipments and neatly stock them in their designated areas without damaging merchandise.
- Support your company by completing additional tasks identified by management, assisting other stores or departments as needed, and gaining new skills when necessary.
Physical Abilities:
The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.
Essential Abilities:
- Reaching overhead with both arms up to a maximum of 84 inches, twisting at the waist, and lifting objects with both hands weighing up to 30 lbs.
- Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 40 lbs.
- Standing and walking for long periods of time on tile, asphalt, concrete, or other hard surfaces.
- Occasionally lifting and carrying up to 60 lbs.
- Bending and squatting, at times all the way to floor level.
- Able to work in colder conditions of the grocery coolers and freezers.
Non-Essential Abilities:
- Climbing a ladder, possibly up to 15ft. Core Competencies
The following is a list of overall competencies identified for this role. This profile is based on the necessary knowledge, skills, and abilities for the position.
Visionary Leadership:
Visionary Leadership:
- Conveys passion and enthusiasm in the leadership role and is a catalyst for action, change, and innovation for others in the workplace.
- Is clear and consistent when communicating the organization’s mission, vision, and values so that every individual understands his/her role in the bigger picture.
- Inspires and motivates others to achieve the milestones that will lead to both individual success and company growth.
- Able to look beyond daily operations and identify higher-level issues and possibilities for the future state of the organization.
- Effectively communicates the importance of the organizational vision to build a sense of commitment, loyalty, and direction for others.
Operational Results:
- Consistent focus on bottom-line results and operational excellence in all day-to-day activities, processes, and procedures.
- Can be counted on to deliver results that are of the highest operational integrity and consistently meet or exceed operational standards.
- Is knowledgeable of and capable of utilizing all available tools, technology, and other resources to achieve the desired result in the most cost-effective and time-efficient manner.
- Demonstrates an understanding of business management concepts, but also has the skills and follow through to successfully strategize and implement the plans developed from these concepts.
- Able to anticipate potential threats to the business strategy and demonstrates an agile problem-solving capability in order to maneuver around those challenges.
Managing the Workplace Environment:
- Promotes a workplace environment that encourages respect, professionalism, and open communication and is free from discriminatory and/or harassing behavior.
- Encourages appropriate workplace relationships that facilitate high morale, cohesive teams, and a motivating workplace environment.
- Demonstrates unwavering integrity, trustworthiness, and ethical behavior in dealings with others.
- Asks everyone to take ownership of their work, to be accountable for the outcome of their efforts, and to take pride in their contributions to the workplace.
- Ensures credit is given to team members and encourages public recognition of a job well done through both formal and informal recognition programs.
- Injects energy, a sense of urgency, and a strong service mentality into the workplace environment.
- Demonstrates effective conflict resolution techniques and supports others in utilizing these strategies as needed to maintain a productive working environment.
- Shows no tolerance for gossip, undermining, or other sabotaging behavior that can deteriorate productivity and morale.
Quality Decision Making & Sound Judgment:
- Makes quality decisions in a timely manner.
- Exercises sound judgment and independent thinking in order to make decisions, even when under pressure or when dealing with ambiguous situations.
- Quickly considers all pertinent aspects of a situation when making a decision while still avoiding “paralysis by analysis”.
- Can anticipate the pros and cons of a decision and foresee possible consequences of a decision, choice, or action.
- Able to make decisions based on both short-term and long-term outcomes.
- Recognizes when it is appropriate to seek input from outside sources (i.e. HR or a higher level manager).
Maximize Team and Individual Performance:
- Committed to growing the skills, knowledge, and experience of all team members through various forms of ongoing training and development.
- Able to break down corporate directives to the store, department, and individual level in order to set clear short-and long-term performance goals.
- Committed to the long-term success of the company through active succession planning, including identification, growth, and retention of top talent.
- Provides effective coaching and feedback that promotes both individual and team development.
- Engages in performance management through timely delivery of performance evaluations.
- Is active in the recruiting, interviewing, and coaching processes in order to hire and retain top-caliber employees.
- Acts as a motivator in order to inspire others to achieve top performance and exceed expectations.
Direct Contact for this Position please call: Chef Shaun at 816-304-1261 or Ms. Diana at 913-980-3436.
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