What are the responsibilities and job description for the Runner (Part Time) position at Cosm?
Summary:
In this role, you must be passionate about the food and beverage industry and create immersive CosmWorthy experiences, while creating captivating experiences for our guests.
In this role you will be responsible for delivering all orders in a timely manner ensuring order accuracy and proper presentation.
Responsibilities:
Applicant must be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation. The individual must also follow all appropriate Cosm policies and procedures outlined in the training manuals and employee handbook.
Ensure all orders are prepared according to the ticket with any special instructions completed.
Ensure the order presentation is up to Cosm standards and expectations.
Consistently arrives to work as scheduled, prepared to assume shift responsibilities.
Consistently arrives to work well-groomed and in proper uniform.
Is knowledgeable of all food and beverage menus, specials, seasonal beers and drinks.
Follows all Cosm’s Pillar’s of Service for each fan as outlined in the training materials.
Focuses on a one-team approach by helping other team members to ensure fan satisfaction.
Engages fans, coworkers, and managers with a positive, friendly, professional approach during all interactions.
Is knowledgeable of the Company’s products, services, current promotions, and recurring events.
Willingly, and with positive attitude, follows direction of all supervisors, including additional requests for side work, cleaning, etc.
Follows State Liquor laws and Company policies regarding the service of any alcoholic beverage and enforcement of ordinances and laws.
Attends all on-going food, bar, or service trainings, when scheduled.
Complies with, and supports, all policies set forth by the Cosm employee handbook and training manuals.
Keeps china/glass breakage to a minimum.
Must be able to work a variety of shifts, based on the need volume of the operation (late hours, holidays, weekend, etc.)
Must consistently be friendly and outgoing toward fans, management, and fellow team members.
Must work well in a fast-paced environment.
Must work well under pressure.
Demonstrates good time management skills and communication skills.
Follows Company and state safety guidelines to provide a safe working environment.
Experience:
Previous serving experience required, preferably in a fast-paced full-service establishment.
Excellent communication and professional interpersonal skills required.
Must be fluent in English and able to write in basic English.
Food handlers’ card and state recognized responsible alcohol certification.
Must be of legal age to serve alcohol in accordance with local and state laws.
Must be able to continuously stand, walk and lift up to 10 pounds.
Must be able to frequently bend, squat, reach overhead, and lift up to 20 pounds.
Will be occasionally kneeling and lifting up to 50 pounds.
Will seldom be sitting, climbing, pushing, pulling, and lifting over 50 pounds.
