Retail Associate

Are you still in search for a company that can provide you with the career opportunities and advancement you have been longing for? This is your chance!

Cosmo Appliances, as a new name in modern luxury kitchen appliances, is known for seamlessly integrating performance, technology and design to advance the kitchen beyond mere form and function. We are driven to produce products that inspire people to come together, create unforgettable moments, and we are turning dream kitchens into realities for more consumers.

We are looking for a motivated Inside Sales Associate who can provide superb customer satisfaction to join our growing family. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should be a goal-oriented individual with the capabilities of upselling products and administrative skills to track sales/orders. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring great quality service. This is a great opportunity for growth in a fast-growing start-up. If you think you are the best fit for this role, submit your proposal NOW! Join our family and make that dream career come true!

JOB RESPONSIBILITIES:

• Creating listings on OfferUp, Ebay, Facebook and other social media
• Provide order statuses and occasional troubleshooting assistance for customer orders
• Selling/Upselling large kitchen appliances (ranges, range hoods, refrigerators, cooktops, wall ovens, etc.)
• Responding to customer inquiries about our products/services via phone, text, and chat
• Process Transactions and Maintain accurate records (i.e sales reports, billing invoices, expense reimbursement forms, etc.)
• Hands-on with demonstrating product features to customers and ensuring all products are complete with parts before customers pick up
• Maintain knowledge of merchandise lines, product features, product benefits and availability
• Cold calling and emailing

JOB REQUIREMENTS:

• High school diploma or equivalent (REQUIRED)
• Experience in Customer Service (2 years preferred)
• Sales Experience (2 years preferred but not required)
• Comfortable lifting 50 lbs or more
• Excellent Verbal and Written Communication skills
• Proficient in Google Sheets and Microsoft Excel (plus but not required)

SCHEDULE: Monday-Friday, 9AM – 5:30PM

**Contract positions are also available. Apply for more details.**

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Montclair, CA 91763: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Support & Client Services Occupations: 2 years (Preferred)
• Inside sales: 1 year (Preferred)

Work Location: One location