Quality Assurance Analyst - eCommerce

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture.  The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes.  Our employees and our members come FIRST.  Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.  In 2018, Costco contributed over $39 million to organizations such as United Way and Children's Miracle Network Hospitals.

Costco IT is responsible for the technical future of Costco Wholesale, the second largest retailer in the world with wholesale operations in twelve countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco consistently ranks in the top five of Forbes “America’s Best Employers”.

Costco is looking for a dedicated and experienced Quality Assurance (QA) Analyst to join its e-commerce testing team.  The QA Analyst will test Costco websites, Order Management systems, and supporting e-commerce business applications. 

The ideal candidate will have significant experience testing large scale, multi-system integrated applications, ideally in the e-commerce industry or Order Management Systems. Their experience will demonstrate that they have a solid understanding of and follow Quality Assurance best practices, yet know when flexibility within those guidelines is acceptable. Candidates must have a clear understanding of the multiple software development methodologies and will have worked in several. They will have solid technical skills which will be used to not only find, but troubleshoot and research problems and issues when they arise.  They will understand the benefits of test automation and will have been a part of a team that has successfully used it in the past.

They will have strong communication skills demonstrating their ability to collaborate with not only other QA people but with developers, project managers and various levels of management. They will be effective in the use of their time, demonstrate a strong sense of project urgency along with an ability to work under pressure while still delivering on schedule. Their experience will show that they can effectively work on multiple projects at one time - prioritizing their daily work to meet the needs of the projects.

They are personable, approachable, willing to help others, able to work under minimal supervision and not easily distracted from their tasks.

If you want to be a part of one of the BEST “to work for” companies in the world, simply apply and let your career be reimagined.

ROLE

• Creates and/or oversees the creation and approval of project test cases and QA-related documentation.
• Creates and gains project approval on project test plans.
• Provides accurate and justifiable estimates for QA resources and testing schedules.
• Effectively executes tests and records results working with others to identify and resolve defects.
• Helps to mentor and develops skills in others.
• Incorporates test automation as part of their work process.
• Collaborates with onshore and offshore team members on all project related testing.
• May oversee and coordinate onshore and offshore testing activities.
• Works with Business customers in understanding and clarifying requirements and stories.
• Is available 24/7 and provides 3rd-level application support as necessary.

REQUIRED

• Minimum 7 years’ software quality assurance experience.
• Minimum 4 years’ functional and back-end testing of e-commerce websites and backend applications, including order management systems.
• Minimum 4 years’ hands-on experience using industry standard software QA tools.
• Experience with Oracle, MS SQL Server or DB2 and ability to write basic SQL queries.
• Strong knowledge of SDLC and SQA methodology as well as experience testing on an Agile team.
• Excellent troubleshooting, analytical, and problem solving skills.
• Excellent test resource planning and test scheduling skills.
• Ability to produce effective software test plans and test cases.
• Proven ability to provide project testing estimates.
• Solid understanding of build tools and software configuration management standards.
• High level understanding of design/development methodologies and project management concepts.
• Ability to work effectively and produce consistent results with minimum supervision.
• Strong communication and leadership skills with ability to communicate with all levels of the organization from senior management down to staff level.
• Strong work ethic, positive attitude and excellent collaboration skills.

Recommended

• Experience and/or working knowledge in a broad range of platforms, environments and tools, including, but not limited to, the following (or equivalent) technologies:
  • Experience with iSeries/AS400 a plus.
  • Understanding of web services, SOAP, REST and XML concepts and technologies.
  • Database knowledge in a major RDBMS system such as DB2, MS SQL Server or Oracle.
  • Experience creating test automation scripts.
  • Degree in computer science or a related technical field.

Required Documents

• Cover Letter
• Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Apart from any religious or disability considerations, open availability is needed to meet the needs of the business.  If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.