Hotel Front Desk Agent
Job Posting for Hotel Front Desk Agent at Country Inn & Suites GR Airport
We're looking for full-time front desk agents for all shifts.
First shift job duties include checking out guests and preparing paperwork for guests checking in later in the afternoon. Accommodating guests on the phone is also a job duty.
Second shift job duties include checking in hotel guests, answering guest questions, and accommodating guest needs throughout the evening. Working with guests on the phone is an important job duty.
Both shifts require the ability to perform side jobs (paperwork, preparing Member gift bags, updating conversation logs for the maintenance and housekeeping departments, etc.).
Responsibilities include:
- Being to work on time
- Performing to exceptional standards
- Working well with other hotel employees
- Being courteous and kind to guests
- Helpful attitude on the phone
- Competent on Opera software (will train!)
- Competent in Microsoft Word
This job provides an opportunity for people looking for a career in hospitality. There is room for advancement in the company with constant expansion and growth with new hotels.
We're a quaint, 60-room Radisson property located near the airport region of Grand Rapids. We're a friendly and congenial team who collaboratively focus on guest services.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
- Weekends only
Work setting:
- In-person
Work Location: In person
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