Support Staff IV - Part Time

The Support Staff IV is an intermediate-level position that provides administrative support and clerical duties within the Domestic Relations department.  This position requires intermediate organization, computer and typing skills.

Criminal background check is required.
 

• Receptionist duties (answer phone and direct inquiries and correspondence).
• Provide administrative support (process orders, schedule or reschedule, arrange conference calls, arrange for sheriff or interpreter, update schedule, create reports, etc.).
• Customer Service (answer phones and direct inquiries and correspondence).
• Typing & Data Entry (prepare, update and distribute lists; compose and proofread reports).
• Clerical duties (fax, copy, microfiche, archive, data entry, date and time stamp, etc.).
• Research and pull payment history information.
• Maintain databases, logs and spreadsheets.
• Sort and distribute incoming mail, and prepare outbound mail.
• Monitor defendants at Chester County Prison (through computer system).
• Filing (locate, pull files, re-file, update and maintain records).
• Perform other office functions as determined (attend meetings, etc.).
• Perform other duties, tasks and special projects, as required.

Qualifications / Requirements:

• High School Diploma or General Education Degree (GED).
• One to two years of customer service experience.
• Intermediate computer skills and knowledge.
• Intermediate typing skills (minimum of 50 wpm).
• Strong grammar and spelling knowledge and skills.
• Ability to use office machines (fax, copier, calculator, etc.).
• Strong interpersonal skills.
• Accurate and detail oriented.

Preferred Skills, Knowledge & Experience:

• Basic knowledge of the criminal justice system.
• Basic math and accounting skills.
• Bi-lingual (Spanish a plus).
• Knowledge of Department of Welfare (DPW) system
• Knowledge of bar coding system.
• Intermediate organization skills.
• Ability to prioritize work.
• Ability to multi-task.
• Knowledge of county policies and procedures.

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

Computer Skills:
To perform this job successfully, an individual should have:

• Intermediate Microsoft Office skills
• Intermediate Word skills
• Intermediate Microsoft Outlook skills (Email and Calendar)
• Intermediate Excel skills
• Intermediate PeopleSoft skills or the ability to learn PeopleSoft
• Knowledge and skill with the PACSES system (state-utilized software)
• Knowledge and skill with Automated Case Management software

Salary : $19