Clinical Services Site Supervisor

Representative duties in this classification include: 

Serves as a site supervisor assisting with service and productivity monitoring at a department service site; evaluate performance of subordinates, writes and conducts performance evaluations for assigned staff; makes case assignments; performs or assigns officer-of-the-day duties; provides crisis intervention services on the telephone and with walk-in clients including after hours crisis on call/stand by work; provides staff consultation on complex and difficult cases; provides direct specialized and intensive behavioral health treatment counseling therapy and services to individual clients; performs client evaluations, developing treatment and service plans;  serves as a liaison for the County upon request, with regional, and state committees and/or organizations; facilitates staff utilization of community resources; and implements specific site policies and procedures related to service delivery, records maintenance, case documentation, building security, site coverage, computer access, other issues; and other duties as assigned.

Behavioral Health Nurse essential Functions: counsels regarding health status, treatment plans, psychoactive medications, benefits, and side effects of medications, disease preventions, and basic living skills; provides health education regarding personal hygiene, nutrition, and care and treatment of health problems; teaches and demonstrates client care to family members and others; consults with other Behavioral Health staff regarding health care issues and client treatment plans; administers injections; oversees client clinic care; orders medications and stores them in a secure area; maintains a variety of client health and medication records; refers individuals and families to appropriate agencies and resources, as necessary; conducts health appraisals and follow-ups on findings; confers with physicians, other professionals, and concerned parties regarding the needs of clients with mental disabilities; prepares reports and maintains records for treatment, client appraisals, and development of treatment plans

Knowledge of:

• Thorough knowledge of psychological and social aspects and characteristics of emotional disturbances and mental illness.
• Methods and techniques for conducting psychological and social assessments of individuals.
• Principles and methods of individual and group counseling.
• Human behavior and development.
• Available community resources for behavioral health services.
• Problems and needs of the seriously mentally ill.
• Laws and regulations regarding behavioral health and social service programs, especially those pertaining to an individual’s legal rights.
• Basic knowledge of medications and psychotropic drugs used in behavioral health treatments.
• Principles of fiscal control.
• Principles and development of the rehabilitation options within the Short-Doyle Act, Medi-Cal Services, Coordinated Care, and Managed Care Systems.

Behavioral Health Nurse:

• Principles, methods, and practices of general and psychiatric nursing.
• Medical terminology.
• Community resources available for support of individuals in various levels of care.
• Normal and abnormal growth and development patterns.
• Program planning, evaluations and development principles.
• Principles of lead direction, program and work coordination, and training.

Desired Skills:

• Supervise program activities at a Behavioral Health Services site.
• Provide team leadership and facilitate team building.
• Assess mental disorders and functional impairments, developing effective care plans in consultation with clients and other professional staff.
• Conduct effective individual and group psychotherapy.
• Communicate effectively both orally and in writing.
• Communicate effectively with people from diverse ethnic and socioeconomic backgrounds.
• Explain complex and technical terminology and concepts in an understandable and non-threatening manner.
• Establish and maintain a variety of personal and administrative records, clinical documentation, and related materials.
• Effectively represent the Behavioral Health Department in contacts with clients, the public, community organizations, other county staff, and other government organizations.
• Establish and maintain cooperative working relationships.
• Provide a variety of general and psychiatric nursing services.
• Develop and maintain cooperative, constructive relationships with families of clients, members of other professional disciplines, social agencies, and other staff.
• Prepare case work records and make sound recommendations regarding client progress and care.
• Interact with other professionals in a managed care environment with regards to patient care.
• Provide work direction and coordination for other staff.
• Develop and maintain mental health records and prepare clear and concise reports.
• Communicate effectively orally and in writing.
• Deal tactfully and courteously with the public, community organizations, and other staff when explaining public health issues and providing public health services.
• Integrate a number of clinical approaches in the development of treatment plans.
• Effectively represent the Behavioral Health Department in contacts with the public, community organizations, and other government agencies.
• Establish and maintain cooperative working relationships with placements. 

Training and Experience:

Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying.  A typical way, but not required, to obtain the required knowledge and skills would be:

- Completion of an appropriate graduate degree in psychology, social work, counseling, nursing or closely related fields from an accredited college or university; 

and

- Two years of experience at a level equivalent to Sr. Behavioral Health Nurse or Behavioral Health Clinician II in Siskiyou County.  A year of providing clinical supervision is preferred.

Behavioral Health Nurse Special Requirements:

License: Valid Registered Nurse License issued by the State of California, Department of Consumer Affairs, Board of Registered Nursing.

Possession of a California license as a Psychologist, Clinical Social Worker, or Marriage and Family Therapist is required.

TYPICAL PHYSICAL REQUIREMENTS

Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 pounds; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.

TYPICAL WORKING CONDITIONS

Work is typically performed in an office environment, but may require some field work; work is performed with people who may exhibit unstable and potentially violent behavior; and there is continuous contact with other staff and the public.