Social Services Assistant-CWS

The County of Yolo and Health and Human Services Agency (HHSA) is recruiting to fill multiple regular, full-time positions in the class of Social Services Assistant- CWS housed in the Child, Youth & Family branch. Incumbent will perform a variety of social service support and clerical functions to assist Child Welfare social workers; and perform other related duties as required.

The ideal candidate for this position will be flexible, able to remain calm and perform under potentially challenging situations, assertive, and dependable. Additionally, they should possess strong written and verbal communication skills, be highly organized, and have excellent judgment and decision-making skills. 
Interested applicants should submit an online County of Yolo Employment Application and completed supplemental questionnaire by the closing date. Verification of education may be submitted at the time of filing or when requested by Human Resources.
Description

Definition
Learns and performs a variety of non-technical, para-professional social service support functions; and performs other related duties as required.

Distinguishing Characteristics
This class is distinguished from other social service support classes by the training and supervision required, and by the limited scope of independent actions they may exercise.  While incumbents are supervised by a first line supervisor, they may receive training and direction from professional staff.

For important and detailed information regarding the application and selection process for this recruitment, please see the APPLICATION AND SELECTION PROCESS section of this job announcement below.Essential Functions 

• Monitor court-ordered visits between children and parents and maintain comprehensive notes of those interactions for the assigned social worker. Observe and document behaviors during visitation, counsel clients to identify consistencies and confront inconsistencies in parenting practices, identify and address child and family functioning, and present alternatives to clients' problems to the social worker in order to support their case plans for the families;
• Partner with families and social workers to help families develop individual and family service plans utilizing skilled social work methods, principles, and practices and work alongside them to achieve their goals and desired outcomes;
• Follow up with the client on progress toward their parenting plan, redirect, and refocus the client on defined plan and goals when necessary to allow for positive and appropriate family interactions;
• Transport youth and families to visitations and medical appointments and alert their social worker of immediate concerns;
• Support various social workers with their calendar scheduling, filing court files, and acting as a scribe during field interviews and new detentions alongside the appointed social worker and law enforcement;
• Create service/court files:
• Request records (police, medical), etc. summarize records;
• Maintain drug test supplies and ordering
• Maintain forms/packets workers use in the field
• Utilize cms/cws to document

 Some positions may require the performance of different essential or other duties depending upon work location, assignment, or shift. Employment Standards

Experience:   Six months of paid or unpaid experience working with children, the elderly, disabled, ill, or convalescent persons.

License
Positions in this classification require incumbents to possess and maintain a valid California driver’s license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.

Knowledge & Ability

Knowledge of: needs, problems, attitudes and behavior of children, adults and the aged; basic community resources and related social services agencies; basic procedures, services and goals of social service agencies; basic record keeping techniques; basic principles in dealing with the public; acceptable household management and personal care standards such as methods of home laundering, basic nutrition, household money management and budgeting, personal health and hygiene methods and standards; basic arithmetic.
 
Ability to: establish and maintain effective working relationships with those contacted in work; understand and accept differences in human behavior; recognize need for service and secure appropriate assistance of resource; follow written and oral instructions; keep routine records and write routine reports; drive an automobile; motivate and train clients to improve standards of home and family management; analyze situations and take effective action; make basic arithmetical computations; learn and understand agency programs, policies and procedures and interpret them to clients and the public; relate to people in emotionally stressful situations and persons of varying cultural and economic backgrounds; read and write at the high school level; learn interviewing and problem solving techniques; be flexible in daily tasks; read a road map.

Environmental & Functional Factors

Incumbents in this class are expected to work inside buildings; to work either along or closely with others; to lift and carry objects weighing up to 15 pounds; to move about; to sit for long periods of time; to drive an automobile.

Medical Class

This class includes administrative or clerical positions requiring light physical effort, which may include frequent lifting of up to ten pounds and occasional lifting of up to twenty-five pounds.  Ability to place or retrieve items at below waist level may be required.  Considerable moving about may be involved.

Application Process
It is highly recommended that you print this job bulletin for future reference.
Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the closing date.  Application information must be current, concise, and related to the requirements in this job announcement.  A resume should be included with your application; however, it will not substitute for the information requested on the application.  In addition to a completed application resume, applicants are required to submit a completed supplemental questionnaire, and verification of education for this position.   Incomplete applications will be disqualified.  
Additional documents may be submitted to the Yolo County Human Resources Office in any one or more of the following ways:

• As an attachment to the online application 
• By e-mail to carrie.matthews@yolocounty.org 
• By fax to (530) 666-8049 
• By hand-delivery to 625 Court Street, Room 101, Woodland, CA 95695. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

All required documents must be received by the Human Resources Office by the closing date. Postmarks will not be accepted.   Human Resources is not responsible for the untimely delivery of materials sent via U.S./specialized mail, or County interoffice mail.
Selection Procedure
The following is a tentative schedule of events that will occur as part of the selection process.  The selection process steps, and all listed dates, may change with or without notice.
 

• Screen for Minimum Qualifications
• Screen for Best Qualified
• Department Selection Interviews
• Reference Checks
• Conditional Job Offer, pending:
  1. Pre-Employment Exams 
     • Drug & Alcohol Screen
     • Department of Justice LiveScan
  2. Proof of Vaccination or Exemption
• Confirmed Job Offer
• Estimated Start Date: To be determined

Screening for Best Qualified
The supplemental questions are designed to elicit specific information regarding a candidate’s experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.  If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.  Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.  If you have no experience, write "no experience" for the appropriate question.  Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated to determine those applicants that are best qualified.  

Contact Information
For questions about the position or about employment with the County, please contact Human Resources by e-mail at carrie.matthews@yolocounty.gov or by phone at (530) 661-2619.
 
Equal Employment Opportunity: It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance.  The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.  Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at (530) 666-8055 at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required.

Salary : $44,512 - $54,101