Salary Resume Critique Job Openings

Network/System Technician Series

Court Administration, Office of
Albany, NY Full Time
POSTED ON 8/31/2023

POSITION TITLE: NETWORK/SYSTEM TECHNICIAN III JG: 21

BASE SALARY: $71,748 LOCATION PAY $4,635 (NYC ONLY)

QUALIFICATIONS: Bachelor's degree from an accredited college or university and two (2) years of related technical experience
in a help desk or technical environment; or an equivalent combination of education and related technical experience in a help desk or technical environment.

DISTINGUISHING FEATURES OF WORK: Network/System Technicians III work under close supervision in the Division of Technology and Court Research performing second-level troubleshooting support and training to end-users and escalating the most complex problems to Network/Systems Engineers I. They act as team leaders and oversee the work of Network/System Technicians I and Network/System Technicians II, receive calls and inquiries regarding complex technical issues, conduct analysis of technical problems, provide support in accordance with established processes and document incidents and remedies. Network/System Technicians III are responsible for the installation of software and hardware and for providing technical support to Division of Technology and Court Research projects and initiatives and perform other related duties.
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POSITION TITLE: NETWORK/SYSTEM TECHNICIAN II JG: 18

BASE SALARY: $61,249 LOCATION PAY $4,635 (NYC ONLY)

QUALIFICATIONS: Associate's degree from an accredited college or university and two (2) years of related technical experience
in a help desk or technical environment; or an equivalent combination of education and related technical experience in a help desk or technical environment.

DISTINGUISHING FEATURES OF WORK: Network/System Technicians II work under close supervision in the Division of Technology and Court Research performing first-level troubleshooting support and training to end-users. They receive calls and inquiries, provide support in accordance with established processes, document incidents and remedies and escalate more complex incidents to second-level support personnel. Network/System Technicians II are responsible for the installation of software and hardware and for providing technical support to Division of Technology and Court Research projects and initiatives and perform other related duties.
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POSITION TITLE: NETWORK/SYSTEM TECHNICIAN I JG: 16

BASE SALARY: $54,768 LOCATION PAY $4,635 (NYC ONLY)

QUALIFICATIONS: Associate degree from an accredited college or university in computer science; or an equivalent combination
of education and related technical experience in a help desk or technical environment.

DISTINGUISHING FEATURES OF WORK: Network/System Technicians I work under direct supervision in the Division of Technology and Court Research performing first-level troubleshooting support to end-users. They receive calls and inquiries, provide basic support in accordance with established processes, document incidents and remedies and escalate complex incidents to higher-level support personnel. Network/System Technicians I are responsible for the installation of software and hardware and for providing technical support to Division of Technology and Court Research projects and initiatives and perform other related duties.


Duties Description
ASSIGNMENT: Duties include Design, implement, & maintain Cybersecurity systems. Troubleshoot and repair any issues related to Cybersecurity systems. Collaborate with ISO office to define and prioritize cybersecurity initiatives and projects as well as assist with
development of security policies and standards, risk assessment, and risk-mitigation strategy. Manage Cybersecurity infrastructure.
including hardware, software, budget, and purchasing. Participate in Cybersecurity Incident Response. Knowledge of cybersecurity technologies is required such as Splunk SIEM, Splunk SOAR, VPN, EDR, firewall, IPS/IDS, A/V, web-filtering, proxy, Azure security, Microsoft security tools, endpoint detection and remediation software. Experience with implementing CIS standards is desired. CISSP or GIAC certification is desired. These are not remote positions. Off hours support for production issues may be required.

  • Ability to run vulnerability, application, and network scans,
  • Ability to perform basic pen testing
  • Ability to interpret the results from above, screen for false-positives, order exploits by severity and impact, and summarize said results for dissemination to the system owners
* Ability to configure and set up scans and tests, both manually and automated * Ability to perform installs, upgrades, patches, and open helpdesk tickets related to the vulnerability software
Software: Rapid7 Appspider, or equivalent webapp scanner,
Tenable Sc and Nessus network scanning or equivalent
Qualys network and webapp scanning
Nmap and port-scanning software
Burpsuite, Nikto, w3af, and other free/open scanning software

Additional Comments

LOCATION:
Office of Court Administration - Division of Technology & Court Research
187 Wolf Road, Albany
125 Jordan Road, Troy
or 25 Beaver Street, NY, NY

CLASSIFICATION: NON-COMPETITIVE

GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work performed by persons assigned to this title. They do not include all job duties performed by employees in the title, and every position does not necessarily require these duties. Although a position is available and situated at a specific location, the appointee may be subject to reassignment to any position in the same title in this promotion unit dependent upon the needs of the Unified Court System. All applications received from this announcement may be used to fill any vacancies in this title that may occur in this court or agency within the next six (6) months.
Position(s) available at the present time: 3 .

APPLICATION PROCEDURES: All interested persons meeting the minimum qualifications are encouraged to submit a UCS-5
Application for Employment form (obtainable from any administrative office in a court building or on the web at
www.nycourts.gov/careers/UCS5.pdf) and a resume to:
Gail Testo
Senior Management Analyst
Office of Court Administration, Division of Technology & Court Research
125 Jordan Road
Troy, NY 12180
dotapply@nycourts.gov

Salary.com Estimation for Network/System Technician Series in Albany, NY
$67,708 to $87,088
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