Front Desk Clerk
Job Posting for Front Desk Clerk at Courtyard by Marriott Beaumont
Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. This is a great opportunity for individuals with a passion for hospitality and excellent communication skills.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries, requests, and complaints promptly and professionally
- Maintain accurate guest records and handle cash transactions
- Assist with reservations and room assignments
- Coordinate with housekeeping to ensure rooms are clean and ready for guests
- Assist with night audit duties as needed
Requirements:
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent phone etiquette and communication skills
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in using hotel management software systems
- Bilingual skills (English/Spanish) are a plus
- Flexibility to work evening, overnight, and weekend shifts
We offer competitive pay and benefits packages for our employees. Join our team and be part of creating memorable experiences for our guests!
Note: All positions must be paid, including internship positions.
Job Type: Part-time
Pay: From $11.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Nights as needed
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Beaumont, TX 77705 (Required)
Ability to Relocate:
- Beaumont, TX 77705: Relocate before starting work (Required)
Work Location: In person
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