What are the responsibilities and job description for the Front Desk Agent position at Courtyard by Marriott San Jose South Morgan Hill?
- Manage online, phone and in-person room reservations
- Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
- Take payment from customers
- Respond to guests’ issues and complaints in a friendly, timely manner
- Explain local amenities and attractions to guests
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
- Assist customers with the planning of special events such as weddings and business conferences
- Arrange specialized services for VIP customers
Job Types: Full-time, Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
COVID-19 considerations:
We follow all CDC and Local Health Department guidelines and recommendations.
Ability to commute/relocate:
- Morgan Hill, CA 95037: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Salary : $18 - $19
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