What are the responsibilities and job description for the Barista position at Courtyard by Marriott?
Join the NEW Courtyard by Marriott Cartersville - a hard working team that has fun in our Bistro / Starbucks!
The baristar provides fast, friendly, and efficient service by suggestively selling menu items, taking drinks, appetizers, entrée, and dessert orders, ensuring that guests receive great service throughout their meal, and collecting payment.ESSENTIAL TASKS:
Travel Discount BenefitsOn The Job TrainingCompetitive PayFlexible ShiftsHealth Care and other benefits: Who is Eligible for Coverage?You will be eligible to participate in the benefits program if you are a full-time employee, working at least 30 hours per week on a regular basis. Newly hired employees’ benefits will start the 1st of the month following 60 days of full-time employment. The Life Insurance, Disability, Accident, and Critical Illness coverages are available. EEO/AA/M/F/D/V
The baristar provides fast, friendly, and efficient service by suggestively selling menu items, taking drinks, appetizers, entrée, and dessert orders, ensuring that guests receive great service throughout their meal, and collecting payment.ESSENTIAL TASKS:
- Ensure all guests receive 100% customer service.
- Greets guests, explains the special of the day, explains the menu using concise and articulate language, and listens and responds to questions.
- Suggestively sells appetizer, entrée, and dessert menu items by describing each item in an appetizing way.
- Delivers checks promptly to the line so that orders can be prepared within the prescribed time.
- Picks up orders and delivers orders on a tray (weighing up to 20 lbs.) to guests at the table within prescribed time limits, ensuring the accuracy of the order and the compliance of the product with our standards.
- Returns to the table throughout the guest’s visit to ask if guests are satisfied, check for refills, suggestively sells additional items and clear (pre-bus) miscellaneous items from the table, and deliver a guest check.
- Performs service duties for other servers in the dining room by picking up their orders when ready in the kitchen and delivering them and providing assistance to other tables as necessary.
- Communicates with guests demonstrating confidence and encourages them to feel unique and special.
- Performs duties that require organization, speed, efficiency, and bending and lifting.
- Handles multiple priorities, works under stress, and exercises good judgment when dealing with guest situations and complaints.
- Maintains cleanliness of all tables, assisting other servers as needed.
- Maintains cleanliness of workstations during working hours and performs weekly maintenance.
- Always be on time for scheduled shifts.
- Performs the function of the host whenever possible.
- Be a Goodwill Ambassador at all times by practicing regular guest interaction.
- Helping to ensure an efficient, smooth-flowing restaurant.
- Complies with all health and safety regulations
- Complies with State laws for serving Alcoholic Beverages
- High school diploma
- Minimum of 1-year previous experience as a server
Travel Discount BenefitsOn The Job TrainingCompetitive PayFlexible ShiftsHealth Care and other benefits: Who is Eligible for Coverage?You will be eligible to participate in the benefits program if you are a full-time employee, working at least 30 hours per week on a regular basis. Newly hired employees’ benefits will start the 1st of the month following 60 days of full-time employment. The Life Insurance, Disability, Accident, and Critical Illness coverages are available. EEO/AA/M/F/D/V
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