Product Manager, Commercial Enablement

Covetrus

Product Manager, Commercial Enablement

This is a remote position located anywhere in the U.S.

SUMMARY

Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We are bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

The Product Manager plays a crucial role in supporting the Commercial Enablement team to drive the success of our Sales & Commercial Enablement product portfolio and contribute to corporate financial goals. The Product Manager will assist in developing and executing product strategies, creating forward-looking product roadmaps, managing product lifecycle, conducting user outreach and research, aligning product strategy with corporate goals, gathering requirements, developing standard operating procedure (SOP) documentation, and planning release management/readiness for the defined suite of products. Additionally, you'll be responsible for measuring the effectiveness and utilization of these tools.

RESPONSIBILITIES

• Serve as the subject matter expert for the assigned suite of Commercial Enablement tools. Take ownership of these tools and act as the primary point of contact for our users.
• Assist in developing product strategies for each tool, tracking key milestones, and ensuring progress aligns with targets. Provide key stakeholders with updates on key performance indicators (KPIs), adoption, and engagement benchmarks.
• Foster strong partnerships with internal and external stakeholders to drive adoption and achieve desired business outcomes.
• Develop training materials (in collaboration with the Learning & Development team) and support documentation to drive adoption and increase utilization. Contribute to the development and maintenance of product documentation.
• Support the development of new products (in collaboration with the Product Portfolio Director) by conducting market research, feasibility studies, and competitive analysis. Assist in creating product specifications and requirements that align with customer needs and market demands.
• Monitor and analyze product performance, including sales data, customer feedback, and utilization, to derive actionable insights and recommendations.
• Provide guidance, recommendations, and support for process improvement and standardization throughout the product lifecycle.
• Manage, coordinate, and establish priorities for the complete product lifecycle, including planning, design, development, testing, implementation, and commercialization of business solutions.

REQUIRED QUALIFICATIONS

Education: Degree in Business Administration or Animal Health Care.

Experience:

• 3 Years in a customer service role. Experience in a customer-facing role is a plus.
• Experience in the Animal Health Industry a plus

CERTIFICATES, LICENSES, REGISTRATIONS

• N/A

• Strong desire to continuously learn new tools and skills to enhance customer service.
• Proven ability to work collaboratively across departments and levels, including various levels of management and leadership.
• Excellent communication skills, with the ability to effectively communicate and present to individuals at all levels of the organization, both one-on-one and in group settings.
• Occasional involvement in project coordination and management, as needed.
• Business travel as necessary.

Salary may vary depending on factors such as confirmed job-related skills, experience, and location.

However, the pay range for this position is as follows.

We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:

* 401k savings & company match

* Paid time off

* Paid holidays

* Maternity leave

* Parental leave

* Military leave

* Other leaves of absence

* Health, dental, and vision benefits

* Health savings accounts

* Flexible spending accounts

* Life & disability benefits

* Identity theft protection

* Pet insurance

* Sales Positions are eligible for a Variable Incentive

* Certain positions may include eligibility for a short term incentive plan

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.