What are the responsibilities and job description for the Customer Service Representative position at Covia?
Covia is a leading supplier of minerals and material solutions to the industrial and energy markets. Covia’s rich legacy includes many achievements across industries and capital success through partnership. Our ability to deliver the right product, to the right place, at the right time, is unmatched. Just as strong is our commitment to building partnerships that help our customers succeed.
Quality and innovation are at the foundation of Covia; but our real strength is our people. Covia employs a diverse and highly skilled team of professionals to convert natural minerals into engineered solutions for our customers. Every member of our team has a valuable opportunity to help shape our future and make a positive impact on the world around us through our commitment to the locations where we live and work.
COVIA IS COMMITTED TO EMBRACING AND PROMOTING DIVERSITY AND INCLUSION (D&I) WHERE WE WORK, WITH WHOM WE DO BUSINESS, AND WHERE WE LIVE. We strive to create an inclusive culture where diversity is valued and respected and where all feel included and engaged. We are intentional in our efforts to bring Team Members together and create opportunities to contribute their unique skills, experiences, and perspectives in the pursuit of Covia’s business growth objectives. Enabling all Team Members to perform at their best while being themselves is fundamental to the Clearly Covia Values and Culture.
Covia has an immediate opening for a Customer Service Representative located in our Chardon, OH facility. The Customer Service Representative will take on a central role with Accounting, Purchasing and Customer Service duties.
The successful incumbent will have the following Key Accountabilities:
- Accounts Payable – enter invoices for payment and process ACH’s and checks
- Assist with Accounts Receivable
- Assist with the process of annual and monthly close
- Generate reports from Navision software
- Research, purchase and receive in raw material
- Maintain excellent supplier relationships
- Support with answering phones
- Assist with inventory management
- Process customer orders
- Generate and post batch sheets for production runs
- Accurate record keeping and filing as required
- Assist with customer relations, quotes and pricing calculations
- Obtain freight rates and schedule freight pick ups
- Other duties as assigned
The successful incumbent will have the following Minimum Qualifications:
- 3-5 years of office experience and/or accounting experience a plus
- Working knowledge of Microsoft Office (Word, Excel, Outlook and PowerPoint)
- Highly organized, efficient and self-directing in a multi-tasking environment with minimal supervision
- Knowledge of Navision software a plus
- Excellent interpersonal/communication skills and relationship-building skills are vital
Benefits:
- Excellent Healthcare Benefits – medical, vision, dental
- 401K with company matching
- Vacation Paid Holidays
- Disability, Life / AD&D Insurances
- Employee Assistance Program
At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success. Our compelling culture supports inclusion, individuality and respect within the workplace. We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or veteran status.
The organization offers competitive salaries, advancement opportunities, and a full range of benefits.
An Equal Opportunity Employer
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