Senior Sales Engineer

Cox Automotive EV Battery Solutions is a holistic partner in protecting your investment in electrification. We have industry leading capabilities in batter management, remanufacturing, diagnostics and valuation, we're dedicated to providing unmatched support for your EV batteries throughout every step of their lifecycle.

We're looking for a Senior Sales Engineer to join our team in Oklahoma City.

Your Role:

As a Senior Sales Engineer, you will be the primary resource for the Cox Automotive Account Directors regarding sales technical support, sales solutions, product knowledge, cross-company integrations, and assessing/optimizing product performance for our clients. The Sales Engineer for Spiers New Technology is responsible for post sales implementation and customer satisfaction. As a post sales contact for the customer, you will use their knowledge of the battery technology business to recommend services and solutions that meet the customer's needs while providing actionable insights that will increase client product utilization and effectiveness of SNT's products and services. Provides higher level Sales Engineering support for an assigned base of clients.

What You'll Do:

• Work with Sr. Director, Sales Engineering and sales leaders to ensure technical requirements are translated and aligned to client objectives.
• Designs solutions that achieve client goals as well as meet or exceed the requirements of services.
• Assists management in developing expertise and capabilities.
• Works on applications and system problems that are highly complex and diverse in scope, require input from divergent cross functional teams and have potentially company-wide impact.
• Builds and maintains positive working relationships with internal & external clients, ensuring their needs are the driving force behind priorities, decisions and activities designed to ensure client retention and product utilization.
• Monitors and analyzes account performance, applying problem-solving skills and strategic insight to deal creatively with emerging situations and help clients accomplish stated goals and objectives.
• Responsible for implementation of signed business. Plans and coordinates the development, implementation, and execution of programs, special projects, and other initiatives designed to achieve the overall mission, goals, and objectives of the program.
• Manages client performance and retention by serving as the liaison with internal and external stakeholders on all matters relating to EV Battery Services program activities.
• Assesses client account risks, proactively recommends services that meet customer needs and communicates these to the Account Director.
• Works cross-functionally with Client Success to plan client engagement activity and ensures delivery of services.
• Strives to minimize churn on new and existing products / services.
• Generates additional business / revenue by harvesting existing accounts for expansion and product upsells.
• Has technical product service knowledge.
• Fields customer technical questions and issues; when necessary, works with various departments to resolve and provide feedback to the customer and the broader Account Teams.
• Ensures that appropriate actions are taken to resolve customers' problems and concerns.
• Maintains customer accounts and records of customer interactions with details of inquiries, issues, or comments.
• Reports on the execution of projects to Account Directors and Client Success Managers.
• Translates technical requests and concerns of customers and funnels this to the Account Directors.
• Be proficient in all products and services offered within EV battery services.
• Continuously stay up to date with all battery services product offerings by engaging in self-study or taking classes, and partnering with subject matter experts (SMEs) across the organization
• Engage appropriate resources to respond to functional and technical elements of RFIs/RFPs/RFQ's
• Be able to assist clients with more technical-related support (maintenance)
• Must be seen as a trusted advisor amongst team members and the organization.

Critical interactions with stakeholders from the following groups:

• Enterprise Client Services leadership
• Cox Automotive Battery Services leadership
• Enterprise Sales
• Cox Automotive leadership
• Various teams across multiple Cox Automotive business units, including but not limited to:
  • Operations
  • Engineering
  • Production
  • Technology & Product

What's In It for You?

Our lives contain a lot of moving parts. At Cox, our best-in-class benefits package and award-winning employee culture give you peace of mind, knowing that you and your family have a wide range of options for the best care available.

• We're on your side. Our pro-sales culture honors and respects what you and other salespeople contribute to our continuing success at Cox.
• We want our people to succeed, plain and simple. We're all about professional development, continuing education and helping your career grow (often on our dime!).
• Our innovative culture provides us with a roadmap to keep ahead of the competition, and our excellent reputation with clients in our industries reflects that.
• At Cox, we foster a culture of integrity and fairness, which we generously recognize and reward.
• We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.
• We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans.
• How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program.
• At Cox, we believe in being transparent - please click on this link ( Cox Benefits Overview ) to learn more about our amazing healthcare benefits.
• 10 days of free child or senior care through your complimentary Care.com membership.
• Generous 401(k) retirement plans with up to 8% company match.
• Looking to grow your family? You'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.
• Employee discounts on hundreds of items, from cars to computers to continuing education.
• We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well.

At Cox, our priority is our people. You - and your family's - needs are important, and we offer a wide variety of choices to meet those needs.

Who You Are

You're a driven, tenacious technical sales pro, but also a lifelong learner who's open to feedback. You're a detail-oriented person who doesn't lose sight of the bigger picture. You also have the following qualifications:

Minimum Required:

• Bachelor's degree in a related discipline and four years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and two years of experience, a Ph.D. and up to one year of experience, or eight years of experience in a related field.

Preferred:

• Exceptional organization skills, time management and attention to detail
• Strong technical background required.
• Client facing experience and business acumen.
• Analytical and problem-solving skills.
• Excellent communication and strong presentation skills
• Competitive analysis proficiency
• The ability to build internal and external relationships.
• Strong project management skills with the ability to organize and monitor interconnected projects.
• The ability to assess program performance and aim to optimize return on investment (ROI)
• Proficient knowledge of MS Office, SalesForce CRM
• B.S. is required, MBA preferred.
• Onsite required; not remote

Fuel an amazing career with Cox Automotive. Apply today!

USD 88,300.00 - 147,100.00 per year

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

About the Company:
Cox Automotive