What are the responsibilities and job description for the Automotive Service Advisors position at Cox Toyota?
3860 Danbrook Road, Burlington, NC 27215
Automotive Service Advisor
Excellent Training, Income & Benefits!
Cox Toyota in Burlington, NC, is family-owned and a GREAT place to have a Rewarding Career! Our High-Volume Service Department needs to hire Service Advisors, Writers, to advise customers on auto service options and costs when their vehicle needs repair/maintenance. Experience is perferred but we will train qualified applicants.
Applicants should have general automotive mechanical operational knowledge and good customer service and communication skills. Earn what your deserve with our competitive salary and commission/bonus pay plan! Upload your resume AND complete the assessment for immediate consideration.
Cox Toyota supports several charities and our community, and has successfully served customers in Burlington, Greensboro, and surrounding areas for over 50 years.
We Offer Excellent Benefits:
- Salary Commission & Bonuses = Excellent Income!
- Training
- 401(k) Plan
- Health, Dental & Life Insurance
- Paid Vacation
- State-of-the-Art Equipment – A Clean Modern Shop
- 5-day Work Week
- No Sundays!
Responsibilities - Auto Service Advisor, Writer:
- Schedule appointments for auto repair/service/maintenance/recall work
- Greet customers and answer questions
- Advise customers on necessary/suggested options and costs
- Offer additional services and products, including special promotions
- Follow the status of a customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review work order with customer
- Provide a completely satisfied customer experience
Qualifications - Auto Service Advisor, Writer:
- Automotive Service Advisor and Dealership experience is preferred
- General automotive mechanical operational knowledge
- Excellent customer service and communication skills
- A positive attitude, good work ethic and professional appearance
- Ability to multi-task in a fast-paced environment.
- Valid driver's license
- High school diploma or equivalent
- Must pass pre-employment background check, MVR, and drug screen
A Drug-free Workplace - Equal Opportunity Employer