Director, MDU Sales

Cox
Chula Vista, CA Full Time
POSTED ON 2/6/2023 CLOSED ON 2/23/2023

What are the responsibilities and job description for the Director, MDU Sales position at Cox?

The Director Multi Dwelling Unit Sales creates and implements companywide sales and marketing strategies to drive sales and revenue across all potential MDU customer segments through system leadership collaboration, evaluation of frontline needs, packaging products, and owning the customer experience throughout the sales process.

The Director Multi Dwelling Unit Sales is responsible for developing, implementing and measuring Multiple Dwelling Unit (MDU) resident sales strategies and goals designed to retain/improve customer loyalty and grow market share for all products and increase revenue. Responsible for overall companywide leadership, management, and performance of MDU Account Management/Direct Sales Rep teams to retain and generate revenue through the establishment of long term relationships with builders, developers, property owners, managers and on-site personnel.

The position may also oversee or provide guidance to staff that negotiates all MDU agreement types (access, bulk, revenue share, etc.) for new build as well as expiring agreements. Sets standards and criteria so staff can negotiate and establish profitable residential service agreements based on strategic, financial, legal, and operational criteria. Sets strategy to identify and expand revenue generating opportunities for the company.

Primary Responsibilities

  • Provides leadership, vision, and development for the MDU Account Managers and Direct Sales Reps teams for the purpose of satisfying customers and exceeding company revenue objectives. May oversee Account Executive staff as well.
  • Sets objectives for each market and ensure achievement of goals by monitoring performance, providing training, feedback, coaching, counseling, and evaluating performance.
  • Sets strategy to drive performance of CCI portfolio of properties on an ongoing basis (revenue, sales volume, etc.). Identifies areas of opportunities and develops approaches and strategies to increase sales. Understands national and market demographics and tailors' strategies appropriately based on data.
  • Supports and leads competitive field efforts through the implementation of acquisition and win-back tactics as directed. Proactively identifies strategies and plans to address competitor activity in a very fluid, competitive market. Remains current on competitor activities, pricing, and product offerings, negotiation offers to highlight CCI's competitive advantages.
  • Partners closely with Business Operations on planning and budgeting for function. Partners with Pricing and Marketing to finalize profitable target offers and specials for MDU customers.
  • Analyzes Return on Investment of various business scenarios; ensures that decisions align with CCI's best interests. Develops business cases to support recommendations.
  • Develops and administers sales plans including identification of objectives and action programs to achieve overall business goals. Conducts tactical planning, standardized reporting, and feedback on effectiveness of existing sales plans.
  • Ensures proper delivery and communication of company and team policy and procedure changes to the MDU Account Managers and Direct Sales Reps teams.
  • May partner with Training Department to create/update materials and provide ad hoc training. Ensures compliance with all sales training programs.
  • Work with Product Management & Marketing to improve experience and drive increased resident /property owner loyalty.
  • Work across internal and external teams to develop strategies, identify best practices and recommend improvements to training, systems and processes


Required

  • BA/BS degree required 10 or more years of relevant work experience required in related field (i.e. Marketing, Sales, MDU, B2B, etc.).
  • OR MS degree 8 years of experience
  • OR Ph.D. degree 5 years of experience
  • OR 14 years of experience with no degree
  • 5 or more years of experience in a leadership role
  • MDU or Multi Family industry experience is required


Characteristics

  • Proven ability to collaborate with all affected internal teams
  • Demonstrated ability to build strong relationships and deal well with conflict
  • Excellent verbal, written and presentation communication skills
  • Demonstrated leadership abilities
  • Proficiency in MS Excel, Word, PowerPoint and Outlook


Preferred

  • Experience in telecommunications industry
  • Experience in advertising or marketing a plus
  • Demonstrated ability to read and interpret business to business contracts


About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

 

Sales Director
Confidential-Health Tech -
San Diego, CA
Director of Sales
Hyatt Vacation Ownership -
Escondido, CA
Director of Sales
Excel Hotel Group -
San Diego, CA

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Director, MDU Sales.

Click the checkbox next to the jobs that you are interested in.

  • Advertising Skill

    • Income Estimation: $89,198 - $116,818
    • Income Estimation: $93,971 - $109,177
  • Business Acumen Skill

    • Income Estimation: $248,658 - $359,957
    • Income Estimation: $249,945 - $383,247
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Cox

Cox
Hired Organization Address Wilmington, DE Full Time
*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 ...
Cox
Hired Organization Address Slidell, LA Full Time
Job Description Key Responsibilities: Input accurate vehicle information into the AS400 computer using a handheld device...
Cox
Hired Organization Address Youngtown, AZ Full Time
Cox Enterprises, Inc. is seeking a Manager, Facilities Operations & Sustainability, a pivotal role that will operate and...
Cox
Hired Organization Address Caledonia, WI Part Time
This position is responsible for the safe moving, staging, and parking of vehicles on Auction property, driving vehicles...

Not the job you're looking for? Here are some other Director, MDU Sales jobs in the Chula Vista, CA area that may be a better fit.

Director of Sales

J&W REDWOOD LUMBER CO INC, Escondido, CA

Director of Sales

Courtyard by Marriott San Diego Downtown, San Diego, CA