What are the responsibilities and job description for the Office Specialist II position at Cox?
At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.
We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.
Keep reading to learn more about this opportunity to join the Cox family of businesses.
This position provides customer service, clerical assistance to office staff, compiles and maintains records of business transactions and office activities and handles basic data entry.
Job Responsibilities
- Perform sale day administration functions including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc.
- Provide quality customer service through face to face and phone support. Answer questions and provide support.
- Perform basic data entry into the AS 400 computer system and download digital image of vehicles into the system if instructed.
- Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents.
- Copy data and compile records and reports. Sort and file documents.
- Operate office equipment, such as copier, fax machine, scanner, postage machine, etc.
- Answer phones, convey messages, and run errands. Greet and assist customers.
- Stamp, sort and route incoming mail and Airborne/FedEx packages and letters. Drop off and pick up mail at the U.S. Post office on a daily basis as needed.
- Prepare outgoing mail with sufficient postage and assure daily mail is posted. Prepare Airborne/FedEx labels via computer and printer.
- Assure items mailed are properly packaged, labeled and addressed, and replenish mail machine postage meter as required.
- Perform sale day administrative functions including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
- Perform other duties as assigned by management.
- May be required to work overtime (more than 40 hours per week) as business needs dictate.
What’s In It For You?
For all you’ll do to serve up amazing auction experiences, we’ll support you with an awesome combo platter of opportunities and incentives. Here’s a taste of what’s in store:
- Competitive pay and employee discounts, even on cars!
- If you’re full-time, you’ll have access to even more benefits, such as comprehensive healthcare, 401(k) company match, generous paid time off, including time off to volunteer, life & disability insurance, and more!
- You’ll work in a fast-charged culture and with teams that respect your role, your experience, your contributions, and you as a person. We get that recognition is important, and Cox works to celebrate those who help make us successful every day.
- Your road is wide open with opportunities. Take a new road. Change lanes into another Cox company business. Get promoted. The sky’s the limit. Cox will support you on your journey of unlimited possibilities with ongoing training, free online classes, and mentoring programs to help you create the career you dream about.
- You’ll become a part of a movement for good at a company making bold social and environmental commitments. This is a place you can feel good about working because you’ll be a part of creating positive change through your work and the Cox culture.
Qualifications:
Minimum
- High School Diploma or equivalent required.
- Prior clerical or administrative experience required.
- Valid Driver’s License and safe driving record required.
- Good communication and organizational skills required with strong attention to details.
- Basic computer software skills required.
- Commitment to providing excellent customer service required.
- Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time.
Physical Requirements
- Ability to perform repetitive data entry tasks, manual dexterity.
- Vision abilities required include close, distance and depth perception.
Who We Are
About Cox Automotive
There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.
About Cox
We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.