Ophthalmic Work Up Technician

The Ophthalmic Technician is responsible for completing Initial work up of patients such as gathering and documenting chief complaint, ocular and systemic history, and past family and social history. Will perform initial patient assessments to determine the ophthalmic status of each patient. May scribe in electronic medical records format to document the patient visit and examination. Contributes to the team as necessary to ensure quality patient care.

Essential Duties and Responsibilities

• Escort all patients from the waiting room for data collection. Following testing, advise them as to who will see them next and regularly check on patients to ensure they are comfortable while they are waiting.
• Educate all new patients regarding office procedures. Inform patients of the purpose of all tests performed and how they will be affected during the tests.
• Obtain patient histories, perform prescription verification, and maintain records.
• Assist in testing patient vision. Test far and near acuity, peripheral vision, depth perception, and color perception.
• Intraocular pressure measurement with Tonometer.
• Apply drops to anesthetize, dilate, or medicate eyes.
• Preparing patients for imaging and physician exam.
• Prepping patients for ophthalmic procedures, including intraocular injections.
• Maintain a smooth flow of patients to the physician. Communicate with reception and lead to facilitate proper patient flow.
• Comply with all HIPPA regulations in all interactions with patient information

Advanced positions will also be responsible for:

Minimum Qualifications

• High school diploma or GED.
• Experience with taking patient history, evaluating patient problems, and providing complete documentation in patient record.
• Ability to sterilize and maintain ophthalmology equipment and supplies in a clean, safe, and orderly manner.
• Strong ability to communicate courteously and effectively with the public and medical personnel.
• General knowledge of (and high standards of) laboratory hygiene, biohazard handling, and universal precautions.
• Bilingual Spanish, Tagalog and English highly desired.
• Strong work ethic, professionalism, attention to detail, and communication skills.

Competencies 

• Excellent written and oral communication skills. Solid understanding of English grammar, vocabulary, and punctuation.
• Excellent time management skills with the ability to manage multiple tasks with strict timelines. 
• Ability to work independently and as a member of a cohesive, results-oriented team.
• Computer Literacy advanced MS Office/Excel skills.  

Working Conditions

Work is performed inside a temperature-controlled surgical center with open floor plan. Working hours may include days, nights, weekends, and holidays. The number of patients assigned per shift will vary. This job operates in a professional surgical center with a business casual dress code. This role will routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  Must be able to work in a fast-paced environment.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms. The employee is occasionally required to sit and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 15 pounds and occasionally lift or move 40 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Direct reports

None

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.