Customs Business Application Specialist

Essential Job Functions

• Manage and maintain business applications, ensuring they meet organizational needs.
• Work closely with customs and logistics teams to understand their application requirements.
• Optimize application configurations for customs brokerage and freight forwarding operations.
• Conduct regular audits to ensure data accuracy and application performance.
• Create and maintain documentation for application processes and procedures.
• Train end-users on application functionalities, focusing on customs and logistics modules.
• Collaborate with IT and business stakeholders to implement new application features.
• Analyze application data to provide insights for business decisions.
• Troubleshoot application issues, liaising with vendors for support when necessary.
• Ensure compliance with industry and company standards in application usage.
• Other duties as assigned

Other Skills & Abilities

• Must possess good communication skills with the ability to be assertive while working harmoniously with stakeholders.
• Experience in working with end users to elicit and document business requirements.
• Detail-oriented focus on all aspects of projects.
• Critical-thinking skills to determine optimal marketing strategies.
• Experience setting up test scenarios.
• Strong teamwork skills in a small local setting, as well as across different geographic locations.
• Excellent organizational skills with an acute attention to detail.
• Ability to focus on high-quality work while under pressure.
• Capability to drive short-term actions that are consistent with long-term goals.
• Strong knowledge of project management principles and practices.
• Effective listening skills.

Physical Requirements

• Job may require extended sitting or standing, use of standard office equipment.

Education & Experience

• Bachelor’s degree required
• 3-5 years of experience with customs brokerage software applications, including their maintenance and development.
• Experience using customs applications operationally and in support roles is highly valued.

Certification & Licenses

• Preferred but Not Required: Certified Customs Specialist (CCS) Certification or U.S. Customs Broker License

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Education

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)