Parts Manager

Champions Do More

Crash Champions is home to a collection of team members driven by a deeply-rooted purpose and guided by a powerful principle: Here, We Do More.

It’s the Crash Champions DNA and it’s the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.

Responsibilities

Position Summary:

The Parts Manager plays a critical role in ensuring the repair process is completed correctly and in a timely manner. Parts Managers orders, receives, processes and monitors parts throughout the repair process. This position will work closely with General Manager, Service Advisors and Body Technicians serving as the single point of contact for parts related issues within the shop. This position requires strong attention to detail, organization and communication skills.

Responsibilities:

• Manage and complete all parts ordering: Quickly and accurately order parts based on initial estimates and supplements; Communicate with parts vendors to order parts as needed; Partner with Service Advisors to ensure parts accuracy
• Monitor deliveries: Regularly track parts status and communicate with vendor on parts status as needed; Update Repair Planner accordingly
• Receive and check in parts: Receive and mirror match delivered parts to repair orders and ensure all parts are placed and accounted for on the parts cart
• Inspect delivered parts for quality: Inspect parts for damage upon delivery within two hours of expected drop off
• Return incorrect parts: Return incorrect parts immediately to the vendor
• Drive parts related KPIs: Monitor parts margin, pending credits, shop consumables inventory and material spend; Communicate to General Manager as needed to discuss optimization
• Coordinate parts invoicing: Ensure parts invoices are posted daily in Crash Champion's estimating platform – make corrections as necessary
• Support Body Technicians with parts knowledge: Supply reference materials to Technicians to ensure proper parts usage as needed; Keep up on laws and regulations of parts installation
• Lead Parts Team (if applicable): Serve as a mentor and direct the activities of the Parts Assistant
• Additional responsibilities as assigned

Qualifications

Basic/Required:

• High School Diploma or E.D.
• Valid Driver's License
• Legally authorized to work in the United States
• Experience in a parts capacity in the automotive industry
• Ability to read and understand instructions, written estimates and work orders
• Proficient knowledge and use of estimating software

Preferred:

• Experience working at high-volume collision repair center in a parts capacity
• Minimum 2 years' experience working at a high-volume collision repair center in a parts capacity
• Minimum 5 years' experience working in a parts capacity in the automotive industry
• Prior experience working in CCC ONE Total Repair Platform

Physical Requirements/Working Conditions:

This role is based in a shop environment. During the repair process physical activity such as kneeling, bending, squatting, lifting above shoulders, standing for long periods of time is a part of daily activity. Also the role involves repetitive tasks involving manual dexterity and lifting heavy objects. Must be able to push/pull parts carts and cars with assistance.

Working environment consists of: Exposure to fumes, chemicals, dust, along with high levels of noise as well as regularly exposed to working near moving mechanical parts. Subject to weather conditions both inside and outside.