What are the responsibilities and job description for the Barista position at Crave?
We are looking for a Barista to prepare and serve hot and cold beverages. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests.
Responsibilities
- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Serve beverages and prepared food, like cookies, pastries and muffins
- Receive and process payments (cash and credit cards)
- Keep the barista area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
Skills
- Previous work experience as a Barista is a plus
- Hands-on experience with brewing equipment
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
- High school diploma; relevant training is a plus
Job Types: Full-time, Part-time
Pay: $9.00 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Physical Setting:
- Bakery
- Coffee shop
Schedule:
- Day shift
- Evening shift
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Tupelo, MS 38804: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Guest services: 1 year (Preferred)
- Barista experience: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: One location
