Operations Manager

Cravens Coffee is a Specialty Wholesale Coffee Roaster located in Spokane, WA, with sales and distribution offices/warehouses in Missoula, MT and Grand Junction, CO.

Founded in 1993, Cravens is a successful, growing, customer-orientated Specialty Coffee company. The company has a reputation for distinguished coffee quality and a culture of pioneering customer service.

Position Overview

We are seeking an individual to be responsible for management of the company’s Montana operations, including distribution of coffee and associated supplies, and sales. The office is located in Missoula and covers all of Western Montana.

The job is a combination of being operationally hands-on working with staff and customers and managing staff performance and business demands.

Major Areas of Responsibility

• Management: Results are achieved through directing, controlling, role-modeling, teaching and coaching.
• Sales: Company sales, roasted coffee poundage, and new accounts increase annually.
• Operations: Operating standards are exceeded through staff accountability, coaching and development.
• Coffee: Customers receive high quality, correctly packaged and delivered Cravens Coffee that exceeds their expectations.
• Human Resources: Talented staff are recruited and retained. They are trained and coached to increase their productivity and value to the company.
• Marketing: Merchandising standards are met.
• Purchasing: Lead supply chain sourcing for all products and materials (with the exception of green coffee). Forecast and plan appropriate inventory levels.
• Facilities: Facility is clean and maintained. Capital expenditures and major repairs are researched and recommended.
• Company Culture: Culture is understood, communicated and lived daily in decision processes. Deviations from culture are immediately corrected.

JOB REQUIREMENTS

Education and/or Experience

• Experience in managing staff (up to 10 people)
• Ability to proactively manage fast-paced and changeable environment.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Team leader and coach.
• Demonstrated capability to maintain effective relationships with co-workers and customers.
• Detail-orientated, logical and methodical approach to problem-solving.
• Solid interpersonal, verbal and written communication and presentation skills.
• Able to set expectations and hold people accountable.
• General computer proficiency.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• Paid time off

Schedule:

• Monday to Friday

Work Location: One location

Salary : $65,000