Claim

Position Summary

Support staff assists the investigations department by creating new claims on the Praxis database for each potentially-recoverable file, retrieving images and data from clients’ claim systems and transferring them to the Praxis database, and manually transferring all vital data from customers’ claims systems to Praxis database.

This position works under direct supervision of the Intake Manager.

Responsibilities

• Creates new claims and updates existing claims in company database.
• Attaches newly received documents to appropriate claim files in company database and notifies appropriate party.
• Documents all updates and attachments in claim files by noting activities.
• Remains up-to-date on efficient use of clients’ systems
• Operates a multi-line telephone system.
• Trains new and existing employees on proper methods and procedures.
• Performs tasks as requested by audit, investigation, and recovery units.
• Performs all other duties as assigned

Requirements

• High school diploma or equivalent.
• Proficient use of MS Office applications and PDF documents.
• Adaptability to new and changing claims data filing systems.

When you accept a job with Crawford, you become a part of the One Crawford family.

• Our total compensation plans provide each of our employees with far more than just a great salary
• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

Last updated : 2024-02-27