What are the responsibilities and job description for the Front Desk Receptionist position at Creative Nails Bar & Lashes?
## Job Overview
We are seeking a Front Desk Clerk to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.
## Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Perform check-in and check-out procedures accurately
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assign guests to nails technicians
- Process payments and maintain guest accounts
- Maintain a clean and organized front desk area
## Skills
- Experience in hospitality preferred
- Strong customer service skills with a focus on guest relations
- Proficiency in using front desk software and phone systems
Join our team and be part of creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $15.50 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Danvers, MA 01923 (Required)
Ability to Relocate:
- Danvers, MA 01923: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18