Advisory Billing Associate

Department: CreativeOne Wealth
Reports To: Advisory Billing Manager
Status: Full Time/Non-Exempt

Position Summary
The Advisory Billing Associate is responsible for processing billing for advisory services provided to clients.
This position will ensure timely and accurate processing of monthly and quarterly billing cycles and assist
with other billing functions. This position will report to the Advisory Billing Manager. The ideal candidate
will have a strong understanding of financial transactions, excellent analytical skills, and the ability to
communicate effectively with advisors and internal team members.

Duties and Responsibilities include, but are not limited to:

• Ability to meet strict deadlines in fast-paced environment.

• Responsible for specific billing runs; including custodian uploads, fee billing analysis, adjustment

billing, etc.

• Provide communication and support to advisors.

• Troubleshoot issues resulting from advisor inquiries on client billing.

• Daily interaction with advisors, vendors, and teammates to provide excellent customer service.

• Assist and/or resolve account issues/problems with custodial firms.

• Special projects as needed.

Critical Skills Sought

• Positive attitude

• Adaptability to frequent change.

• Willingness to learn, contribute to organizational growth.

• Highly organized and communicative.

• Prioritizes work and adheres to established turnaround times and deadlines.

• Applies critical thinking, problem solving skills, and evaluates the level of sensitivity, risk and

confidentiality of the work being performed in order to see it through to a resolution.

• Displays patience and empathy both verbally and in writing when communicating with advisors.

• Effectively communicates with cross functional team members within the department and across

the organization both verbally and in writing.

• Must be team-oriented, enjoy working with people, and be proactive, flexible, and have the ability

to work independently and accurately in a fast-paced environment.

Our Core Values

• Provide Unreasonably Excellent Service

• Love What We Do

• Act with Integrity

• Collaborate Courageously

• Evolve with Purpose

Preferred Qualifications/Experience

• 4 years in investment operations experience with at least 2 years of experience in advisory

billing.

• Experience with Charles Schwab, Fidelity, and Pershing institutional platforms.

• Bachelor’s degree preferred.

• Series 65 and/or Series 7 preferred.

• Must be able to pass a background check as well as a credit check.
  

****************************************************************************************************************

This description covers the major purpose and major functions of the job. It is not intended to give all details or a step-by-step
account of the way each task is to be performed. Employees may receive other job-related instructions and be required to
perform other job-related duties requested by their supervisor. All requirements are subject to possible modification to provide
reasonable accommodation to qualified individuals with disabilities.

CreativeOne provides equal employment opportunities to all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by
federal, state, or local laws.