Legal Technical Writer

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company's Big, Hairy, Audacious Goals!

Outcomes and Activities: You will be measured on your ability to effectively perform the following activities:

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.
• Efficiently Development Documents: Become a subject matter expert in your assigned areas of the business, and provide valuable feedback and guidance in developing policies, process guidelines and job aids in those areas. Ensure that all documents developed by you are accurate, current, clear, concise, compliant, and consistent. Support other areas of the business you are not directly assigned to with document development as the need arises.
• Timely Publish Documents: Work with business leaders and stakeholders to set clear expectations and deadlines for document development milestones. Timely deliver new and/or amended policies, process guidelines and job aids
• Document Library and Submission Tool: Assist with the administration of the Company's Document Library and Document Submission Tool to ensure team members have access to documents necessary for them to do their job

Knowledge and Skills:

• Ability to independently engage senior leaders in a confident and professional manner
• Ability to quickly learn and become a subject matter expert in new systems/processes
• Strong problem-solving skills with the ability to understand and act on information promptly and effectively
• Organized and capable of meeting deadlines
• Self-driven, motivated to help, and able to perform with minimal supervision

Requirements: To qualify as a candidate for this position you will need the following:

• Bachelor's degree in English, Business, Marketing, Communications, Journalism. Applicants that do not have the stated education requirements, but present with 4 years of actual experience as a technical writer or a related field will be considered for this position
• Proficiency with Microsoft Office Suite and Adobe Professional
• Attendance as required by department

Preferred:

• Experience in a Communications or Technical Writing role (Corporate Communications, technical writer, publication editor, newsletter, etc.)

Targeted Compensation: $27.14/hr with an annual performance bonus plan.

This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.

Our Company Values:

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations:

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Advice!

We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

P.S.

We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California Residents: Please click for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

Play the video below to learn more about our Company culture.