Loan Specialist

JOB SUMMARY

The Loan Specialist is responsible for outside sales, credit and collections, growing the business, loan sales and documentation, task management, customer service, cashier-related activities, and meeting Operational Standards.

ESSENTIAL JOB FUNCTIONS/DUTIES

• Make outside sales calls, grow the business, and report customer activities to the Branch Manager
• Communicate clearly and respectfully
• Create an effective daily routine and follow it
• Complete loan documents and relay necessary information to customers
• Accurately create written descriptions and appraise value of security in GA, LA, and SC
• Make written credit recommendations to the Branch Manager for loan amounts and terms for applications
• Complete weekly progress reports and maintain daily/weekly reports
• Participate in training program
• Provide excellent customer service and build relationships with the customers
• Assist in meeting monthly loan volume, account retentions, bad debt, and delinquency standards
• Assist with calling customers that have past due accounts
• Prepare daily bank deposit, balance cash drawer each day, maintain a cash count record, and other cashier-related duties
• Keep office and desk clean and organized, as well as loan and sensitive information filed securely
• Handle office duties as needed in Manager’s absence, to include credit extension, credit and collection functions, and organization

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Ability to communicate well with others
• Good attendance and work ethic, being present and prompt on all scheduled workdays
• A pleasant, positive attitude every day, outgoing personality, and higher than average energy level
• Stable work history
• A valid driver’s license with acceptable driving record and reliable transportation
• Acceptable credit

EDUCATION and/or EXPERIENCE

• High School Diploma or equivalency
• Previous finance/credit and collections experience is preferred but not required
• Previous work experience with the public is preferred but not required
• Computer experience is beneficial

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

This position requires sitting for long periods of time and very frequent use of a keyboard. Must be able to read and comprehend information, perform simple calculations, and input data accurately. Must be able to occasionally lift up to 5 pounds unassisted.

EXPECTED HOURS OF WORK

This is a full-time position. Days and hours of work are Monday through Thursday, 8:30 a.m. to 5:30 p.m., and Friday, 8:30 a.m. to 6:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person