What are the responsibilities and job description for the Coordinator, Accounts Receivable position at Cresco Labs?
COMPANY OVERVIEW
Recently named one of Entrepreneur magazine’s Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (“CPG”) approach to cannabis, Cresco’s house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy’s, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco’s national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry’s first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Cresco Labs is seeking an Accounts Receivable Specialist to join our Finance team in Sacramento, CA. This position will report to the Accounts Receivable Supervisor and will be cross trained in the following four areas: Vault, Credit Queue, Cash Application & Collections. The Vault responsibilities: Counting, Banding, Recording, and ensuring the timely deposit of all cash received in West Sacramento. This position will also be responsible for any cash on hand at the location that may be used for miscellaneous purchases. This person must be able to work independently, with minimal supervision. Credit responsibilities: ensuring that customer orders placed on credit or collection hold are quickly resolved. This includes ensuring that customer orders placed on credit or collection hold are quickly resolved. This includes ensuring licenses and tax certificates are current and legitimate, working with Collection & Sales team to resolve past due balances and reviewing credit limits. This position will also perform cash application and collection activities. Our ideal candidate is a self-starter who has AR experience, is highly organized, takes initiative, is detailed-oriented, and has strong problem-solving and analytical skills. This person must be able to work efficiently and easily adapt to changing priorities.
CORE JOB DUTIES
Vault:
- Accurately count, organize, and band all cash received
- Scan and save all cash and checks received, with supporting documents, for timely posting by the AR team
- Scan and file (electronic and paper) invoices and manifests efficiently and accurately for ease of retrieval and compliance with State regulations
- Daily, weekly, monthly - Update and reconcile cash log and ensure vault balancing
- Provide support as needed to account for monthly cash balances
- Provide any documentation required to validate cash balances or support audit requests
- Prepare cash for timely deposit or transfer to a financial institution
- Communicate with the Sales and Operations teams as needed to resolve issues
- Ensure cash on hand is accurate, controlled and properly disbursed when appropriate
- Other duties as assigned
Credit Queue:
- Review the Credit que for orders that have been placed on hold.
- Identify the cause of the hold and take steps necessary to resolve any issues.
- Evaluate credit application requests.
- Accurately post payments and adjustments to customer accounts.
- Ensure customer statements, invoices or demand notices are sent to customers.
- Perform customer account reconciliation or clean up to ensure accuracy.
- Schedule customer payment pickups.
- Create reporting / perform analysis as needed to assist with Collections.
- Communicate customer status and issues with Sales each week.
- Work closely with Treasury and Accounting to communicate cash activity and issues.
- Work closely with A/R team; providing information and status of customer activity and accounts.
- Other duties as assigned
Collections:
- Contacting customers with past due balances by email or phone.
- Working with internal Sales team when needed.
- Update notes daily on the collection spreadsheet and save to shared drive.
- Recommend customer accounts for 10 Day Demand Letter or Bad Debt write-off.
Cash Application:
- Customer checks; scan or mail to bank.
- Properly apply payments to the invoices on the customer remittance.
- Work with Accounting team on unapplied cash and NSF/Rejected checks.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- Associate or Bachelor’s degree in accounting, finance, or business or AR experience (more than 1 years preferably)
- Experience with financial accounting and ERP systems required (QuickBooks, SAP and/or Sage Intacct preferred)
- Proficient in MS Excel (vlookups, pivot tables) and MS Office
- Must possess strong organizational skills and be highly detail oriented
- Must be able to take initiative
- Strong problem solver
- Strong and clear written and verbal communication skills required
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
COMPENSATION
In accordance with CO Equal Pay for Equal Work Act the estimated range of compensation is $20 - $22.60 hourly. Final offer details are determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
ADDITIONAL REQUIREMENTS
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.