Order Fulfillment Agent

COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. 
 
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. 
 
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. 
 
If you’re interested in joining our mission, click the below links to join our team today!

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

Our Order Fulfillment Agent is responsible for picking, processing, and packaging all customer orders appropriately before leaving the facility for delivery. This role works closely with our Delivery Driver to ensure customer orders are accurate, complete, and arranged in accordance with Cresco's quality standards and state regulations.  

CORE JOB DUTIES 

• Confirming packaging and marketing labels are correct on finished goods  
• Creation of compliance labels using POS system  
• Applying compliance labels to all products  
• Confirming products’ unit counts and compliance labels match dispensary manifests, ensuring no rejections or complaints from customers  
• Toting and sealing all finished orders for delivery  
• Placing customer orders on schedule based on logistics, on-hand inventory, and customer requests  

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Strong attention to detail and ability to adhere to strict policies and procedure  
• Well organized and ability to keep deadlines  
• Works well with all peers  
• Effective communication skills  
• Effective time-management skills and ability to multi-task  
• Ability to work in a fast-paced, changing and challenging environment   
• Basic Excel, Word, and general compute knowledge  
• Ability to stand for at least 6 hours per day and lift up to 50 pounds to torso level is necessary

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry 

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.