Business Development Specialist

CRIF SkyMinder Business Development Specialist

Job Purpose

We are looking for a motivated and well-spoken sales and customer success specialist to join our business development team. The Business Development Specialist will be responsible for maintaining ongoing customer relationships and networking, developing new leads, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests.

Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal SkyMinder Business Development Specialist should engage with customers, maximize value and achieve customer satisfaction.

Essential Key Responsibilities/Job Summary

• Develop and manage client portfolios.

• Communicating with customers, making outbound calls to potential customers, and following up on leads.

• Understanding customers' needs and identifying sales opportunities.

• Keeping up with product and service information and updates.

• Creating and maintaining a database of current and potential customers.

• Explaining and demonstrating features of products and services.

• Staying informed about competing products and services.

• Upselling products and services.

• Researching and qualifying new leads.

• Closing sales and achieving sales targets.

• Mediate between clients and the organization.

• Handle and resolve customer requests and complaints.

• Minimize customer churn.

Key Requirements

• Well-developed communication and interpersonal skills including active listening, probing, ability to build empathy, situational awareness and adaptation, problem solving and a team based orientation.

• Previous experience in a credit management department of a medium/large company or a related position in business information providers preferred.

• Proficiency in Microsoft Office and CRM software. Good computer literacy and ability to learn new software

• Excellent communication skills, both verbal and written.

• Good organizational skills and the ability to multitask.

• Excellent phone and cold calling skills.

• Exceptional customer service skills.

• Strong listening and sales skills.

• Ability to achieve targets.

• Highly organized and able to multi-task.

• Self-driven and proactive nature.

• Excellent communication and interpersonal skills.

• Patient and active listener

• Passion for service

• Should be a team player & work towards achieving the company goal & objectives

• Fluency in Spanish is required

Location

Atlanta (Hybrid)

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

COVID-19 considerations:
All applicants must be fully vaccinated.

Application Question(s):

• Are you fluent in Spanish?

Work Location: One location

Salary : $60,000 - $65,000