What are the responsibilities and job description for the Branch Manager Petaluma position at Critical Control?
Critical Control is the premier emergency response and restoration company committed to helping families and businesses recover in the aftermath of disasters. Our dedicated and specialized teams have played a pivotal role in assisting communities nationwide during major hurricanes, wildfires, freezes, and mold outbreaks. With a relentless focus on restoring normalcy to those affected by crises, we are proud to be at the forefront of emergency remediation and restoration services.
About the job: Critical Control is searching for a dynamic and experienced Branch Manager to lead our Petaluma location. As a Branch Manager, you will play a critical role in overseeing operations, managing a talented team, and driving the branch's success in providing rapid and effective emergency response and restoration services. This is an opportunity to be a part of a company that makes a meaningful impact on the lives of those affected by disasters.
What you’ll do:
- You will lead, mentor, and motivate a team of emergency response and restoration professionals, fostering a culture of excellence, safety, and commitment to our mission.
- You'll roll up your sleeves and spend 30% of your time in the field, training and leading service teams.
- You will ensure the branch operates efficiently and effectively, meeting or exceeding service standards and deadlines, while maintaining a strong focus on quality.
- You will build and maintain strong relationships with clients, ensuring their needs are met, and their expectations are exceeded.
- You will spend 30% of your time driving sales to the organization and be held to sales targets.
- You will manage the branch's financial performance, including budgeting, resource allocation, and cost control, while striving for growth and profitability.
- You will ensure that all branch activities adhere to relevant regulations and safety standards, fostering a culture of safety and compliance.
- You will implement key performance indicators and metrics to track and measure the branch's performance, making data-driven decisions to drive improvements.
- You will represent Critical Control in the community, participating in local events and initiatives that enhance the company's reputation and presence.
- You will proactively identify areas for process improvement and innovation, leading initiatives to enhance the branch's efficiency and service quality.
