Attic Supervisor

Looking for a motivated and organized individual to head our Attic Remediation team. Construction or contracting backgrounds with managerial or team lead experience is preferred. Need to be comfortable with heights, moving about attic spaces (walking on beams and trusses), and operating large machinery such as industrial grade vacuums and hoppers for blowing insulation.

Job Summary:

The Lead Attic Supervisor is responsible for the proper removal, cleaning and re insulation of attic and crawl space. In addition, they will be responsible for the direct oversight of all Attic Technicians and ensuring the quality of their work. They will also be responsible for the equipment trailer, it’s upkeep, stocking it, and moving it to and from jobsites, and ordering the drop off and pick up of necessary dumpsters.

Classification: Full time/Hourly/Bonuses

Work Location: On the road. Local travel.

Work Schedule: Able to work Monday-Friday and Saturdays as needed. Overtime if needed.

Availability: Immediate

Reports To: Service Supervisor

Essential Job Functions:

ATTIC SUPERVISOR:

· Direct oversight and assist in the removal and installation of attic products such as, blown, rolled, foam, and foamboard insulation, vapor barriers, debris, house-wrap, measuring sticks, can light covers, and disinfectant/deodorizer.

· Physically work in an attic or crawl space.

· Direct oversight and assist in the installation of containment systems as needed using zip-walls and other like products to prevent contamination of a worksite.

· Direct oversight and assist in the clean-up of worksites.

· Assures that the attic trailer and equipment is stocked, up kept, and moved to and from job sites.

· Complete comprehensive final walk through of customer’s home upon completion of work.

· Capture meaningful photos on a service platform (ServiceBridge) identifying each stage of the services provided.

· Maintain quality and comprehensive notes on a service platform (ServiceBridge) for proper transfer of knowledge between departments.

· Handle customer concerns and issues

· Collection of final payments when necessary.

· Maintains quality results by adhering to company standards.

· Maintains safe work habits by following company standards.

· Operate and maintain service vehicle and equipment(oil and filter changes, grease bearings and replacing impellers)

· Any and all additional job duties assigned by the Service Supervisor

CUSTOMER SERVICE:

· Work effectively with the customer to ensure their expectations are met and exceeded.

· Address customer questions and concerns.

· Provide superior wildlife damage services to our clients

SKILL/KNOWLEDGE/EXPERIENCE

Required:

· Physical stamina to work in harsh conditions as the nature of the job demands.,

· Good customer service skills and be customer focused

· Able to lead a team.

· Strong ability to quickly build and maintain a managerial relationship with employees.

· Strong ability to keep good records of all services provided using notes and pictures

· Comfort and ability to lift and work from ladders, roofs, attics, and crawl spaces.

· Ability to handle wildlife and their waste as needed.

• Must have a valid driver’s license and pass motor vehicle record search
• Ability to obtain and maintain licenses/certificates as required by federal, state and local regulation
• Must pass pre-employment background screen and drug test
• Communicate with customers to ensure satisfaction and discuss services provided.
• Demonstrate excellent communication skills as you interact with customers, office staff, and management.
• Updates job knowledge by participating in educational opportunities as they are presented by the company
• Operate a company vehicle safely and ensure cleanliness of the vehicle and equipment
• Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Personal Characteristics:

· Driven with strong ambition for problem solving and perseverance

· Strong attention to detail and willingness to learn

· Must have good time management skills

· Results and goal-oriented

· Thrive when given freedom and autonomy

· Must be trustworthy as cash and other forms of confidential payment will be present

· Must have good organizational skills

· Ability to be a leader of a team

· Able to follow detailed instructions to guide your success

· Able to think on your feet and overcome problematic situations that may arise.

· Go-getter mentality with the ability to innovate and get things done.

· Must be able to communicate effectively with clients and colleagues, and possess good interpersonal skills

Preferred:

· Relevant training and/or experience in residential attic insulation industry.

· Strong construction knowledge and abilities

EDUCATION

• High school diploma or GED
• At least 2 years of residential attic insulation experience
• Ability to obtain and maintain licenses/certificates as required by federal, state and local regulation

Work Environment

Working while exposed to environmental elements. Working from heights and ladders. Bending, kneeling and crawling into tight spaces to perform services. Requires standing for a long period of time. Working with fiberglass insulation products and around animals and their waste.

Travel: Some local travel required. (May require some out of state travel with notice)

Benefits: This position includes medical benefit option, 401-K match, paid time off, holiday pay, bonuses, and a flexible work schedule.

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Grand Rapids, MI: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $27