Ensure all food and beverage stations are stocked, clean, and inviting, adhering to health and safety regulations.
Maintain the cleanliness and organization of the lounge.
Oversee and maintain the quality and availability of food and beverage options during mealtimes and refreshments during downtimes.
Provide personalized service to guests, assisting with inquiries, and offering recommendations to enhance their stay.
Manage lounge access and ensure smooth operation during service hours.
Uphold the hotel's high standards of hospitality and professionalism in every interaction.
Qualifications:
Experience in a customer service role, preferably in a hospitality or upscale service environment.
Strong communication skills and the ability to manage guest requests efficiently.
A commitment to maintaining scheduled shifts and the flexibility to adapt to a fast-paced environment.
A professional demeanor, with an emphasis on hospitality and guest satisfaction.
Our Commitment:
We are committed to providing our employees with a supportive work environment where professionalism and guest service excellence are at the forefront of our operations.
Join our team and contribute to the legacy of hospitality excellence at the Hilton Rochester Mayo Clinic Area.
Salary.com Estimation for Concierge in Rochester, MN
$27,702 to $35,488
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