What are the responsibilities and job description for the PMD Service Technician position at Cross Company?
Job Summary: Responsible to perform quality calibrations adhering to corporate quality standards and procedures.
Position is eligible for a monthly bonus program that will provide up to $600 per month based on performance.
Essential Functions:
- The scope of calibration encompasses core metrology disciplines such as mass, dimensional, temperature, pressure, torque, flow and force. Other calibrations may be within the electronics disciplines and include instrumentation such as multimeters, oscilloscopes, function/signal generators, spectrum analyzers and frequency counters. Additional training will be provided post hire as needed.
- Prepare for all on-sites as assigned by Lead Tech or Service Manager; this includes reviewing equipment lists, procedures, specifications, and ensuring proper standards are selected for work assigned.
- Person must ensure he/she has calibration stickers, PMD work orders, worksheets, tags, cleaning supplies, directions, customer contact information and survey cards; downloading customer information to an on-site laptop may be required.
- Person must ensure all company issued tools and property are in proper working order and in calibration.
Perform clerical work associated with calibration activities including certificates of calibration. Must provide the original data worksheet for final inspection by Quality. - Perform quality inspection of calibrated equipment as approved by the Quality Manager.
- All certificates for equipment calibrated on-site and in house shall be completed in a timely manner (within 48 hours of job completion.)
- Keep in good order all tools and equipment, practicing good housekeeping
- Maintain a safety and customer service mindset at all times
- Consistently maintain good work attendance and productive work ethic
- Will perform other duties as assigned by the Service Manager
Minimum Requirements/Qualifications:
- A strong understanding of a wide variety of precision measurement equipment, to include the care and use of Instrumentation, Gages, and Precision Measurement Equipment; calibration program management, and Measurement Principles.
- Be proficient in gage management software.
- Be computer proficient in all Microsoft Office applications.
- Have a strong understanding of computer system peripherals and communication configurations
- Demonstrate excellent interpersonal and customer service skills
- Have excellent written and oral communication skills, both internally and externally
- Demonstrate self motivation, initiative, honesty, integrity, and attention to detail
- Have a valid driver’s license and clean driving record
- Associates Degree in a technical discipline preferred; Instrumentation, Industrial, Mechanical, Mechatronics, or Electronics Engineering, for example. Navy or Marine Corp GCAMS / ACTS , AF PMEL, or Army MOS – 94H Test Measurement & Diagnostic Equipment Support Specialist
Physical Demands:
Stands greater than four hours at a time
May require walking 2 – 4 miles during an 8 hour period
Stoops and bends below knee level 2 – 4 times an hour
Lifts and carries less than 50 pounds but greater than 25 pounds repetitively
Climbs stairs more than four times in an eight hour shift
Pushes / pulls objects greater than 25 pounds
Reaches out
Reaches overhead
Repetitively uses feet
Repetitively uses hands (computer keyboard)
Grips with hands
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)