Assistant Director, Admissions

Come join our team as a Assistant Director-Admissions at Cross Creek Hospital! As part of our team, you will benefit from detailed training, ongoing support, and continued opportunities to develop new skills and move forward in your chosen profession. You'll also know that you are playing a vital role in an organization that is providing an essential service.

We offer a full suite of benefits ranging from:

· Growth Opportunities second to none in the industry

· Competitive hourly rates

· Medical, Dental, and Vision Insurance

· Paid Holidays

· Paid Time Off

· HSA & FSA

· Company Paid Basic Life & AD&D

· Disability

· 401(k) Retirement Plan - with company match

· Employee Assistance Program/Employee Discount Program

Pay Range: $72,000 to $90,000

Flexible hours available for Full time

At Cross Creek we specialize in Adolescent, Adult and Geriatric patients who are experiencing mental or behavioral health issues. Our patients’ illnesses range from psychosis to schizophrenia to bi polar and beyond, any mental illness requiring an overnight stay in an acute behavioral health hospital. We are a 90 bed acute inpatient hospital and have both PHP and IOP Outpatient programs. In the not too distant future, Cross Creek will be expanding to a 200 acute inpatient facility.

In this position you will be responsible for:

· Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.

· Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.

· Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.

· Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.

· Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.

· Perform follow-up communication functions and generate recommendations for organizational leadership.

· Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.

· Serve as a clinical liaison with referral sources.

· Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.

· Ensure that the department is up to date on and compliant with new laws and regulations.

· Train and supervise staff.

· For assigned shift will plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department.

· Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet that needs in the most appropriate manner.

· Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.

· Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.

· Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions.

· Participate in staff training by serving as a preceptor for new admission team employees.

· Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

· Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

· Bachelor’s degree in a social services or nursing field is required.

· Master’s degree in a social services field or RN required.

· Two or more years’ experience in a healthcare admissions management role is required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

· May require licensure by the state for this position.

· CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

If you are qualified for this role, please submit your resume to Indeed.

Job Type: Full-time

Pay: $72,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Experience:

• Microsoft Office: 1 year (Required)
• Customer service: 2 years (Required)

Ability to Commute:

• Austin, TX 78754 (Preferred)

Ability to Relocate:

• Austin, TX 78754: Relocate before starting work (Required)

Work Location: In person