Commercial Lines Producer (JR413)

Job Title: Producer / Insurance Agent/ Account Executive

Department: Commercial Lines

Reports To: Branch Manager

Status: Exempt

Summary:

The Producer (Account Executive) is responsible for prospecting, soliciting, quoting, and selling new and renewal accounts. Specific sales goals and service responsibilities are determined during the yearly planning process. Service and sales standards must be met with emphasis placed on the quality of the insurance product presented to the client.

The producer will typically work with an Account Manager (AM) as part of the team to facilitate account service and client satisfaction.

Essential Duties and Responsibilities:

Include but are not limited to the following. Other functions may be assigned as business conditions change.

Prospecting and create new business opportunities Develop networks and leverage networks into new business opportunities Assist in the development of the sales objectives. Meets the forecasted commission growth goals as established with Branch Manager. Creates and maintains prospect and suspect lists. Request referrals from existing client base and respond to the referrals quickly and effectively. Pre-qualifies insurance prospects for insurability and quality of risk. Identifies the client’s insurance needs, gaps in coverage, and loss exposures (insurable and uninsurable). Maintains existing relationship(s) with your book of business Work with Account Manager to service and renew clients annually Obtains accurate information from the prospects; including completing applications, supplemental questionnaires, risk surveys, and other related documentation in order to provide complete, comprehensive submissions. Designs insurance programs and recommends insurance coverage to clients. Meets agency standards for account receivables. Participates in community activities. Reviews client’s insurance programs annually and makes recommendations. Accurately documents client files and electronic files as to coverage discussions, quotes, declination, and coverage change or declined. Maintain a concern for timeliness and completeness when interacting with clients, agency, and company personnel to minimize potentials for error or omission claims. Follow agency Standard of Excellence and Best Practices procedures for processing and preparation of customer correspondence, certificates of insurance, binders, cancellation requests, insurance I.D. cards, and internal correspondence as requested ensuring that activities and follow-ups are set and the client file in the agency management systems is updated and consistent with the paper file.

Competencies:

Self-Management:

Demonstrate self-control and an ability to manage time and priorities.

Customer Service:

Anticipate, meet and/or exceed customer needs, wants and expectations.

Interpersonal Skills:

Effectively communicate, build rapport and relate well to clients and associates.

Continuous Learning:

Take initiative in learning and implementing new concepts, technologies and/or methods.

Planning/Organizing:

Utilize logical, systematic and orderly procedures to meet objectives.

Persuasion:

Able to convince others to change the way they think, believe or behave.

Goal Orientation:

Energetically focus efforts on meeting a goal, mission or objective.

Written Communication:

Able to convey complex ideas clearly, succinctly, and understandably

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Permanent

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
• Work from home

Supplemental pay types:

• Bonus opportunities
• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Newburyport, MA 01950: Relocate before starting work (Required)

Work Location: In person