Medication Monitoring Assistant

Description

This position provides administrative support to the Medication Clinic by providing medication monitoring for agency clients and coordinating with the pharmacy to ensure that medications are always up to date and filled in a timely manner.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides medication monitoring services to CrossWinds clients by traveling to client residences each day, twice a day for some clients.
• Coordinates services between pharmacies, Medication Clinic, and nursing staff.
• Meets with clients weekly to refill locked medication boxes, coordinate with providers, and educate on medications where appropriate.
• Responsible for communicating questions or concerns to supervisor regarding medication monitoring provided to clients.
• Coordinates with the client’s pharmacy to ensure that medications are filled and picked up in a timely manner.
• Ensures that the client’s treatment team is aware of any client changes, such as the client going out of town, or a change in the client’s phone number and/or address.
• Notifies supervisor directly with any schedule changes for clients and will report no shows for medication monitoring.
• Responsible for completing documentation of medication monitoring notes for clients.
• Submits timecards and all work-related paperwork in a timely manner and in an acceptable format as determined by agency requirements.
• Observes and actively supports CrossWinds policies.
• Establishes and maintains a positive working relationship and professional demeanor with clients and families, external community partners, CrossWinds staff members, and visitors.

Competencies

• Customer Service Capacity
• Detail Oriented
• Ethics

Work Environment

This job operates in the community, client homes, and a professional office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not exhaustive and may be supplemented as necessary.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle objects; grasp and reach for items with hands and arms; manipulate hands and fingers; climb stairs; balance; stoop, kneel, or crouch; and talk or hear. The employee must occasionally lift or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Language skills are required, including the ability to read, write, comprehend, and speak the English language. This position also requires the ability to interpret written materials, write reports and business correspondence, and effectively present and respond to questions.

Position Type/Expected Hours of Work

This is a part time position with morning and evening hours.

Travel

Travel to and from clients’ homes is required.

Qualifications

Required Education and Experience

High School Diploma or equivalent is required.

Preferred Education and Experience

Associate degree and/or certification as a Certified Medication Assistant is preferred.

Additional Eligibility Qualifications

Previous work experience in the health and human services field is desirable; ability to work with persons with serious emotional disturbance and/or severe and persistent mental illness; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations; ability to prioritize assignments; ability to work independently and as a member of a therapeutic team; possess prior computer experience in Microsoft Office Programs and basic computer fluency.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.