Benefits Manager

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing. Come grow with us!

Job Description:

The Benefits and Well-being Manager supports Crowe’s US and global workforce by driving health and wellness programs such as Benefits and Well-being strategy, Open Enrollment, and benefits administration and compliance. Working across Talent Solutions and Crowe, you will support development of new or enhanced benefit programs to help our employees thrive mentally, physically, and financially. You will partner with vendors and team members to support overall plan performance and compliance with firm policies, plan documents, and federal, state, and local regulations.

Typical Responsibilities:

• Lead Open Enrollment process including developing timeline, include review and management of communications materials, coordination of Workday updates including premium breakdowns and imputed income.
• Administer employee benefit plans including processing of mid-year changes, assisting with health claims, addressing employee inquiries, supporting life insurance evidence of insurability, and resolving discrepancy issues.
• Collaborates across Talent Solutions to identify process improvement opportunities to drive efficiencies and an improved employee experience.
• Regularly review market intelligence data and employee feedback to recommend and participate in the development of new or enhanced benefit and well-being programs and initiatives.
• Build and maintain relationships with consultants and vendors and contribute to annual renewal process.
• Maintain and grow strong knowledge of benefits related compliance areas and perform needed activities associated to comply with and plan for federal, state, and local regulations.
• Provide claims support assistance, as needed, by working with insurance companies and employees.
• Collaborate with the carriers and vendors on enrollment files and provide customer service and technical support where needed.
• Serve as the Point of contact for all Worker's Compensation incidents. Coordinate and file Worker’s Compensation claims and complete compliance reporting as required/requested.
• Manage COBRA enrollment including working with Talent Risk & Relations on benefits subsidies and communication with vendor.
• Use Workday to process benefit actions, manage enrollment, enter vendor invoices, medical child support orders (QMCSO), report on and analyze trends, and other activities.
• Manage and process employee retiree and Partner benefits.
• Partner with communications, marketing, and payroll to develop or review content for new programs and initiatives.

Qualifications:

• Minimum of 5 years of experience in Human Resources.
• Degree preferred or equivalent progressive related experience in HR.
• PHR, SPHR, or CEBS or CBS preferred.
• Proven project management skills.
• Advanced skills in MS Office Excel and Word.
• Experience in Workday preferred.
• Strong organizational skills to lead and /or manage multiple priorities.
• Strong written and oral communication skills.
• Ability to multi-task and effectively adapt to change.

#LI-Hybrid

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.