Operations Coordinator

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is a Fortune 500 company, publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Position Title: Operations Coordinator – S2

Position Summary

Supports a team (Region, District, Area, or Functional group) with assigned tasks, projects and could include, but is not limited to, the following: correspondence, various administration tasks, tracking project deliverables, dates and monitoring deadlines, provides regular and timely reports highlighting variances as they arise and managing office locations (supplies, meeting support).

Essential Job Functions

• Updates necessary tracking system(s) to ensure that status updates are maintained with complete accuracy, including third party management systems.
• Creates and distributes correspondence relevant to the team, project or program (internal and external).
• Assists with administrative preparation for various meetings.
• Communicates issues to management prior to reaching critical status.
• Develops and maintains accurate and complete files for projects and programs; continues to monitor for integrity and completeness.
• Provides ad hoc reports as requested.
• Provides additional administrative support as required.
• Prepare and submit for purchase orders and processing of contractor invoices Various Office management functions such as supply ordering, package shipment, office vendor coordination and payment (garbage, utilities, coffee, etc.).
• Event preparation & coordination

Education/Certifications

• High school diploma or equivalent
• Associate degree or equivalent work experience preferred

Experience/Minimum Requirements

• One (1) years in a general business environment with project coordination and/or administrative support experience preferred

Other Skills/Abilities

• Computer skills using Microsoft Office and ability to quickly learn a variety of new tracking and software programs
• Excellent organizational/administrative skills
• Strong interpersonal skills
• Strong Excel, Visio, Word and PowerPoint skills
• Ability to thrive in a dynamic problem-solving environment
• Ability to multi-task in a fast-paced environment
• Customer service orientation with a strong problem-solving approach
• Strong communication skills
• Basic telecommunications experience/knowledge preferred

Organizational Relationship

Reports to: District Manager

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week).

Additional Information: Crown Castle is a federal contractor and the COVID-19 vaccination is a requirement of employment by your start date to comply with Executive Order 14042.

#LI-KG1 #LI-Hybrid

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)