PRODUCTION SUPERVISOR

Description

Under the direction of the Production Manager the Production Supervisor is responsible for the overall production output for assigned shift. Position is also responsible for shift’s PPOH, Quality Control, Customer Relations, Housekeeping, Security, Safety, and the overall supervision of shift’s workforce.

• Supervises work performed in the facility laundry areas including receiving, cleaning and distribution of laundry.
• May be assigned to one specific area but must be accessible to assist whenever needed.
• Supervises schedule adherence, assigns, and directs work, and appraises and motivates for performance.
• Must effectively communicate business expectations to all team members.
• Manages assigned teams by effectively developing, mentoring, and assessing the performance of staff.
• Supervises the pick-up, sorting or clothing and distribution of laundry to customers.
• Supervises employees, which includes the initial training of the new hires prior to actual work performed.
• Maintains a safe working environment and continually trains employees in safety awareness.
• Completes maintenance inspections, end-of-shift reports, weekly inventories, cost per-load documentations and other required reports.
• Routinely inspects clothing, laundry bags, towels, and linen for repair and/or disposal.
• Assists in conducting periodic inventories.
• Responsible for documenting/addressing employee’s unsatisfactory production performance and/or discipline issues as needed to correct unsatisfactory behavior within company’s established guidelines.
• Advises management with hiring and termination procedures, and performance evaluations as needed.
• Provides daily information for: Weekly Operating Reports, Key Performance Indicators, payroll, Worker’s Compensation incidents, etc.

Qualifications

• A.A.S/A.A. in Management or equivalent Technical degree and 1 year supervisory/operations/management experience, or the equivalent education/experience combination preferably in laundry operations with large-scale facilities, commercial, or hospitality fields.
• Bilingual Skills (Spanish or Creole) - highly preferred.
• Must be able to proficiently communicate in English both verbally and in written format.
• Must be able to communicate with and train others.
• Ability to multi-task and establish priorities.
• Ability to maintain control and organization in a constant changing environment.
• Exhibits initiative, responsibility, flexibility, and leadership.
• Ability to use knowledge of working environment to meet established goals and objectives.
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook.
• Will be required to perform other duties as requested, directed, or assigned.