Maintenance Supervisor/Manager

Cruise Control - The #1 Choice for Automation & Robotics Recruitment

Maintenance Supervisor – Delaware, OH

Location: Delaware, OH. USA

Salary: $90,000 per annum, plus benefits

Hours: Mon-Fri Day-shift

If you are a Maintenance Supervisor looking to develop a career in automation this could well be the opportunity you have been looking for.

Cruise Control Recruitment are proud to once again be working with one of the biggest household names in the automation sector!

Overview (Maintenance Supervisor)

It is expected that the successful Maintenance Supervisor will possess proven experience of managing an on-site maintenance team that deal with electro-mechanical faults and preventative maintenance operations on automated materials handling equipment within a warehouse environment.

Job Summary (Maintenance Supervisor)

As Maintenance Supervisor you will be managing a maintenance team providing first-class maintenance support to our Customer on operation and maintenance of automated storage and retrieval systems, and storage and picking systems installed at our Customer’s location.

Job Description (Maintenance Supervisor)

Provide “hands-on” leadership to a team of Maintenance Shift Supervisors. Responsible through direct reports for the development, implementation and day-to-day supervision of maintenance programs, processes, people, and documentation associated with efficient and high-performing automated storage and retrieval systems, and storage and picking systems installed at our Customers’ locations. This also includes helping build and maintain Customer relationships at our Customer sites, understanding and leading our preventive and predictive maintenance programs, leading and following all standard operating procedures, safety policies, etc. Identifying the appropriate time to escalate issues following the agreed upon escalation procedures, the triggers and appropriate response level, and providing frontline leadership for this process.

Provides leadership and guidance to Maintenance Shift Supervisors and Resident Team

Carries out supervisory responsibilities in accordance with company policies and applicable laws

Responsibilities include: frontline supervision of interviewing, hiring, and training potential site team; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees as a part of the leadership team; addressing complaints and assisting in providing appropriate resolutions.

Essential Functions and Responsibilities (Maintenance Supervisor)

The Maintenance Supervisor position requires a wide range of responsibilities including, but not limited to, the following:

Provide complete Customer satisfaction while enhancing the reputation of the company

Managing on-site maintenance teams that deal with electro-mechanical faults and preventative maintenance operations on automated material handling equipment in a warehouse environment

Be eager and determined to succeed, though safety conscious in all activities undertaken, and own problems and seeing them through to successful completion

Gain a reputation for rapid and effective support

Help manage site budgets and associated commercial activities

Through direct reports, match tasks with team skill-sets to ensure delivery of defined service level agreement

Manage, as the on-site representative, all system improvements and installations

Manage all training requirements, both technical and regulatory

Develop on-site staff and resources

Increase the scope and efficiency of the support solutions offered

Be an effective manager, focused on team development

Work against timeframes to complete reactive repairs

Interact with on-site and off-site management, keeping them informed of local issues and successes, and addressing all concerns in a professional manner

Provide leadership of health and safety considerations with regard to given tasks and be able to carry out risk assessments

Help provide monthly summary and detailed reports covering commercial and technical activities

Improve the service level and optimize resource utilization through adoption of industry best-practices

Manage the provision of quality support and maintenance services of all live information systems

Help plan and implement system security policy

Through direct reports, manage and coordinate the daily activities of all personnel

Promote alignment of material handling equipment (MHE) maintenance objectives

Resolve any resourcing issues beyond the control of the Maintenance Shift Supervisor

Chair internal maintenance team review meetings

Help manage process improvements to ensure that the delivery of service increases customer satisfaction

Ensures that the maintenance team maintains an excellent level of customer satisfaction while providing acceptable level of commercial return

Help develop and manage maintenance budgets and cost projections

Help provide management of the supply chain, and in particular, ensure the alignment of sub-suppliers

Advise in the management of maintenance interfaces with company nominated supplier(s) and sub-supplier(s)

Ensure every team member fully understands the commercial implications of any decision they make

Monitor and update the MHE risk register

Continually assess and resolve the supplier's resource requirements

Production and maintenance of the MHE PPM work schedules

Assist in the identification and monitoring of the MHE Maintenance Team’s interfaces

Liaise with the Customer’s Operations Shift Managers & the supplier's First Line Managers to ensure the safe and efficient management of the MHE scope of work

Assess and report MHE progress and attendance at meetings

Assist the MHE quality assurance position and health, safety, and environment adviser in verifying adherence to all relevant standards and procedures

Approve revised MHE documents, drawings, and correspondence prior to issue

Management of the MHE and the Maintenance Cost Plan

Monitor progress of associated sub-suppliers

Ensure the timely supply of MHE maintenance hardware

Assistance with MHE Quality, and Health and Safety within the MHE maintenance scope

Continuation of the MHE Health and Safety File

Management and allocation of all spares inventory

The custodian of the site escalation and grievance procedures related to the MHE maintenance scope

Participate in work related performance improvement programs

Participate in work related training and individual improvement programs

Authorization to work in the U.S. required

Passport or ability to obtain passport

Occasional travel required

Weekends and overtime, if required by workload

Performs other duties, as required

Experience Required (Maintenance Supervisor)

Maintenance Management experience coupled with experience of working on automation, automated warehouses, conveyor systems or electro-mechanical manufacturing equipment.

Degree in Business Management, Electrical and/or Mechanical Engineering, or equivalent work experience

Verifiable, progressive experience as Maintenance Repairman, Maintenance Electrician, Machine Repairman, or Industrial Maintenance Engineer that led to Maintenance Supervisor or Maintenance Manager

Verifiable experience providing leadership for repairs on various types of machinery systems, including electrical, mechanical, pneumatic, and hydraulic systems.

Benefits

Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!

401k with a very generous employer match and no vesting!

Paid Vacation & Holidays

Profit Sharing

Subsidized food delivery

Monthly celebrations

Quarterly employee events

Corporate Social Responsibility including recycling, sustainability and volunteering

To Apply

Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you would like to be considered, please apply today.

Your CV will be forwarded to Cruise Control Recruitment, a leading automation and robotics recruitment consultancy.

Recruiting? Whether you are looking for a permanent or contract hire, we can help. Get in touch and see find out why we are the #1 choice for Automation & Robotics recruitment.

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REFERENCE: MD-MainSpvsr-Del

Job Type: Full-time

Salary: $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• maintenance supervisor: 2 years (Preferred)

Work Location: One location