Principal Product Manager

Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Crunchyroll COVID-19 Hiring Status

Crunchyroll employees are currently working from home, and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely, and we’ll work closely with you as we understand every person has unique circumstances.

Location: San Francisco/New York/Culver City/Dallas

Our headquarters is located in downtown San Francisco, where our group of cross-functional experts assemble to create experiences for our passionate communities.

About The Team

​It's an amazing time to be joining the product team as we continue to widen our global reach as the largest anime streaming provider. The Product Team is a cornerstone of the culture and the app experience that millions of customers interact with daily. We’re responsible for making sure the products we ship provide innovative solutions to our five million subscribers / anime fans. We appreciate the value of understanding our users and championing their needs.

About the role:

Crunchyroll is looking for a Principal Product Manager to drive the strategy, development, execution and performance of our video-on-demand applications. You'll be responsible for crafting a product vision for playback experience across various client platforms and evangelizing your vision within the organization to make it happen. You'll work across our Product and Engineering organizations to craft, define and execute on those features with the goal of making anime content shine on Crunchyroll’s platforms for new and existing fans alike.

About You:

• Gather, define, and develop requirements, specifically for video experience, for Crunchyroll streaming applications
• Experience leading and building products and features, from inception to delivery
• Experience collaborating with product designers to create well-crafted and functional experiences
• Strong written and verbal communication skills to provide clear and concise requirements to Engineering and QA/QE teams
• You know what's important to measure, how to measure it, and how to interpret the data to influence decisions and directions
• Demonstrate strong customer empathy skills to dig at what really motivates our audience when it comes to digital social interactions and how to translate those hypotheses into product concepts and tests
• Experience with setting multi-quarter roadmaps with a strong product vision to guide the company
• You know how to build connections across the organization to get features delivered, from Engineering to Business to Legal and Brand
• Possessing a technical understanding of video streaming is a plus
• Possessing engineering and/or user experience/design background is a plus
• The ability to work with mobile and living room applications in alpha and beta states is a plus

A Day in the life of our Product Management Team

• Coordinating with product design and research to understand user needs and translate those insights into features
• Defining the roadmap for concepts and features, and advocating for them amongst business units and product management teams
• Define, prioritize, evaluate and deliver features through various engineering teams across the company
• Measuring the effectiveness of features and sharing results and insights within a wider organization
• Collaborate with every part of the organization to share visions, roadmap, progress, and results while soliciting feedback and insights from teams to help your offerings even better

Benefits: San Francisco Office:

• Competitive salary
• “Use What You Need” time away from work policy
• Medical, dental, vision, STD, LTD, and life insurance
• Health care and dependent care FSA
• 401(k) plan with employer match
• Employer paid commuter benefit
• On-site gym, showers, yoga, and wellness classes
• Catered lunch and dinner 4 days per week
• Skilled, passionate, and fun co-workers
• Pet friendly environment - pet insurance and dog friendly office

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact recruiting@crunchyroll.com before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200 countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

 Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. 

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Our Company Values

You’ll see these in action if we’re lucky enough to have you:

• Courage - When we overcome fear, we enable our best selves.
• Curiosity - We are curious, which is the gateway to empathy, inclusion, and understanding.
• Service - We serve our community with humility, enabling joy and belonging for others.
• Kaizen - We have a growth mindset committed to constant forward progress.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.