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Assistant Community Manager

Crystal Lake Community Management, Inc.
Bend, OR Full Time
POSTED ON 3/29/2024
The Assistant Community Manager (ACM) position is designed as a developmental opportunity, providing opportunities for on-the-job training under the guidance of a Community Manager (CM).  The ACM contributes to the community in a meaningful way while learning and practicing the skills below in support of the CM. The Community Manager position requires strong customer service skills.   Knowing how to communicate in a positive manner, recognizing when a situation is escalating and knowing how to deescalate the situation. 
 
Essential Functions:
· Act as Board of Director Liaison and Homeowner contact
· Prepare meeting agenda and exhibits and meeting minutes
· Attend all Board of Directors Meetings (many are in the evening)
· Keep website updated with current minutes, financials and resolutions
· Identify budget and reserve projects for each assigned community
· Coordinate project, scope of work and bids to complete projects in the budget year
· Approve and codes invoices accurately
· Review financials, monthly or quarterly, as applicable
· Budget preparation with Board and Accounting
· Update Reserve Study annually
· Conduct Site visits to assigned communities to ensure standards and compliance
· Prepare bi-weekly status reports
· Attend bi-monthly team meetings

Qualifications:
· Bachelor Degree preferred, or equivalent work experience
· Community management experience preferred
· 3 years of customer service experience required
· Advanced Knowledge of Microsoft Word, Excel, and Outlook
· Excellent written and verbal communication skills
· Excellent administration and organizational skills
· Ability to maintain professional composure at all times
· Ability to communicate effectively with groups
· Work independently without direct supervision
· Excellent customer care skills
· Must have valid driver license with acceptable driving record
 
Supervisory Responsibility:
  • No direct supervisory responsibility for this position, however, this position is responsible for the overall management of designated communities
 

Salary.com Estimation for Assistant Community Manager in Bend, OR
$62,240 to $83,329
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