What are the responsibilities and job description for the Spa Director position at Crystal Mountain?
Company Description
Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center.
Job Description
The Spa Director is responsible for the day-to day operations of Crystal Spa to include establishing and meeting the budget and financial goals of the organization, implementing a strategic plan to include marketing initiatives and staff training, acting as the liaison to other revenue centers on property, and professionally representing the facility. The ideal candidate uses his/her ability to lead and motivate staff to achieve goals and exceed guest expectations. https://us61.dayforcehcm.com/CandidatePortal/en-us/crystalmountain/Posting/View/410
Job Requirements
Competencies: 2 years of successful spa management experience. Knowledge of professional spa services and treatments. Knowledge of retail operations and inventory systems. Effective leadership skills and a strong work ethic. Excellent customer service skills. Efficient, well organized, and able to handle a variety of duties simultaneously. Creative in marketing and promotions. Sales oriented. Energetic, enthusiastic and motivational. Professional manner, discretion, and appearance. Excellent verbal and written skills. Ability to show initiative and make decisions. Normal work hours: Varied to include nights, weekends, and holidays. Proficient in spa software (Spa Biz, Spa Soft or Visual One) and Microsoft Office products. CPR/First Aid Certified. Education: Bachelor's Degree or comparable spa management experience.
Job Status
Full-timeDirector
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