What are the responsibilities and job description for the Assistant Store Manager position at CSC Generation?
At Z Gallerie, our vision is to make every day glamorous, one room at a time. We offer a stylish and eclectic selection of modern furniture, bedding, art and more in our stores across the US and online, and pride ourselves in providing an inspiring and motivating working environment. We are always looking for energetic, hardworking, and talented individuals to be part of our growing team and help grow our brand. Come embrace the unexpected with us.
Z Gallerie is an exciting retail store chain that specializes in stylish home decor & chic furniture at affordable prices. A beautiful catalog, over 30 retail locations nationwide and an E-Commerce site keep Z Gallerie in the forefront as the premier lifestyle brand in the fashion home space. Z Gallerie is a great place work and grow your career!!
PURPOSE OF POSITION
The Assistant Manager will assist the Store Manager in establishing and maintaining the customer experience, overseeing the operation of the store, and ensuring maximum sales and profitability through merchandise, inventory, expense control and human resources management. This role is a developmental opportunity in preparation for a Store Manager position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
•Maintain a customer focused environment that ensures outstanding service.
•Promote a store environment that motivates and recognizes individuals and fosters an environment of learning through consistent feedback and selling skills coaching.
•Partner with Store Manager to lead and inspire team to achieve and exceed financial results.
•Problem solve customer issues as a leader in the store.
•Lead and embrace the Ops Division of Responsibility (DOR) as the Assistant Manager and provide quarterly Division of Responsibility (DOR) results updates.
•Support the management team in driving results by effectively networking and recruiting while using available resources and out of the box solutions for talent selection.
•Understand key performance indicators (KPI’s) and utilize company reports to analyze and create strategic business solutions.
•Partner with Store Manager to manage scheduling and payroll to effectively meet the needs of the business and company expectations.
•Partner with the Store Manager to ensure that all merchandising and operational directives are completed timely and accurately.
•Ensure adherence to Loss Prevention policies and procedures and proactively identify trends that support achieving store shrink goals.
•Uphold and embrace the Z Gallerie Mission and Values statement.
•Exemplify Company Leadership Competencies.
•Demonstrate a high level of integrity and lead by example to uphold all company policies, standards and procedures.
•Represent the company in a professional and positive manner.
•Perform other duties as assigned.
POSITION SPECIFICATIONS
Education & Formal Training
•A High School Diploma or General Equivalency Diploma (GED) preferred
Reasoning Ability
•Ability to determine and shift priorities quickly
•Ability to apply common sense understanding to carry out written or oral instructions
Communication Skills
•Strong interpersonal skills and ability to build positive working relationships
•Excellent oral and written communication skills
•Ability to express complex concepts in a clear manner
Work Environment
•Retail store environment
•Must be able to concentrate in an intense, fast-paced environment
Experience & Skills
•1-2 years previous supervising experience, specialty retail preferred
•Established time management, prioritization and organizational skills
•Proficiency in Gmail and Google Apps preferred; ability to adapt to internal applications
•Ability to work varying hours and schedules to include days, mid-shifts, nights, weekends, and holidays
•Ability to utilize retail POS System
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PHYSICAL REQUIREMENTS
•Maintain professional appearance and demeanor
•Must have ability to safely lift minimum of 50 lbs. without restrictions and to participate in processing shipment
•The ability to be able to stand/walk for extended periods of time
•Able to regularly perform store maintenance items: sweep, vacuum, empty trash, clean
•Ability to use and climb ladders
•Maintain physical stamina and proper mental attitude and ability to deal with customers, management, employees and outside contacts while working under pressure and meeting deadlines with attention to detail
What we offer!
•Competitive compensation and benefits – medical, dental and vision benefits and more!
•Paid Vacation and holiday pay
•Great employee discounts
•Great financial incentives for meeting and exceeding sales goals!
•We provide ongoing training on product knowledge and selling techniques.
•Exciting Career growth opportunities!
CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
CSC Generation Holdings family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hr@directbuy.com.
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