Summary:
The Patient Engagement Specialist will perform outbound telephonic outreach to our patients to schedule appointments and deliver on-the-spot transfers to our clinical team. To be successful in this role you will need to establish rapport with our patients and have experience multitasking within multiple computer applications.
Duties and Responsibilities:
Required Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education/Experience:
Location:
701 Seneca Street, Suite 602, Buffalo, New York
Availability:
Full Time: Monday through Thursday 11 a.m. to 7:00 p.m. and Friday 9:00 a.m. to 5:00 p.m. EST.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Job Type: Full-time
Pay: $16.50 - $19.50 per hour
Work Location: Hybrid remote in Buffalo, NY 14210
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