What are the responsibilities and job description for the Manager, Accounts Receivable position at CSX?
Manages business processes by collaborating with internal and external customers to ensure timely and accurate settlement of CSX financial transactions. Provides expertise in analyzing business processes and complex data to form sound recommendations designed to improve overall departmental effectiveness. Leads the improvement, development, and implementation of key business processes and systems within an operational function of Accounts Receivable (Line Haul, Incidental and Other Revenue teams). Manages and coaches entire functional areas within Accounts Receivable in operational roles. Significantly contributes to the engagement and motivation of team and makes professional success of direct reports and others a priority.
Primary Activities and Responsibilities
- Manages core collection processes within Accounts Receivable. Includes problem solving and root-cause analysis. Solves complex issues with a wide scope and strategic impact.
- Provides oversight and direction to direct reports while emphasizing quality, continuous improvement and employee development. Effectively communicates upward about team's results and initiatives.
- Works to analyze department processes and implements technology enabled solutions. Partners with customers and various internal business partners to identify and acts on initiatives that will lead to improvements in efficiency and revenue.
- Interfaces with internal and external business partners to improve the customer experience and ensures timely billing and settlements.
- Miscellaneous activities and responsibilities as assigned by manager
Minimum Qualifications
- Bachelor's Degree/4-year Degree
- 5 or more years of experience in Accounting, Business, Finance, Customer Operations, Receivables, Billing, or related field.
- Graduate Degree
- 5 or more years of experience in Accounting, Business, Finance, Customer Operations, Receivables, Billing, or related field.
- 3 or more years of supervisory experience in Accounting, Business, Finance, Customer Operations, Receivables, Billing, or related field.
- Solid analytical skills, good judgement and ability to make decisions
- Strong interpersonal skills and ability to build relationships and influence staff and key customers
- Strong time management skills and ability to address multiple priorities in a fast-paced environment
- Ability to communicate effectively with audiences at all levels, including senior leadership/executives
- Strong team leader with proven ability to develop staff and hold team accountable for delivering results
- Desire and ability to drive process improvement
- Ability to manage projects and work independently
- Driven - results oriented
The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following: producing results, creating change, and inspiring excellence.
Job Requirements
- Work hours may vary in length and schedule (may include a non-standard work week)
Safety Commitment
Guided by a policy of ensuring the safety of our employees, our customers and the communities we serve, CSX works relentlessly to prevent accidents and injuries. When a company puts safety first, everyone benefits: the employees and their families, the customers and the communities. In line with our commitment to safety, the applicant selected for this position may be required to successfully complete medical screenings and a background check.
About CSX
CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 200 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 230 short-line railroads and more than 70 ocean, river and lake ports with major population centers and farming towns alike. More information about CSX Corporation and its subsidiaries is available at www.csx.com. Like us on Facebook and follow us on Twitter .
Closing Statement
At CSX, two of our five Guiding Principles are Valuing and Developing Employees as well as Operating Safely. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
CSX is an Equal Opportunity Employer Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view the EEO is Law poster. Click here to view the OFCCP pay transparency provision information.
CSX Transportation and its subsidiaries are not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at CSX via e-mail, Internet, or directly to hiring managers without a valid written search agreement in place with the Talent Acquisition / HR department will be deemed the sole property of CSX. No placement fee will be paid in the event a candidate is hired as a result of the referral, or through other means.
