Chiropractic Assistant

CTC Chiropractic is a family owned business. We like to say that we are a growth and development company that does chiropractic. We operate within our core values and have a "can do" attitude. Our core values are not just sayings they are who we are, and you must operate within them to be a part of our team. We’re looking for someone with a heart of service, strong leadership skills, a strong work ethic and able to receive feedback to join our team. We are looking for people who can learn fast and work with all of types people.

We are hiring for ALL locations (Dallas, DeSoto, & Frisco offices). *This is a patient-focused position in a team atmosphere.

Schedule:

Our team works from Monday -Thursday, 9a-7p & Friday (9a-2p) with a 1hr lunch break.

We are open to Part-Time (morning shift only, evening shift only, or 2-3 full days), with flexibility to cover different locations when needed & Full-Time (37 hrs./wk), you will have a home location, BUT you must be able to float/cover the other locations when needed.

Chiropractic Assistant Job Responsibilities:

• Welcome patients by greeting them pleasantly, in person or on the telephone.
• Keep the reception area and adjustment area clean, with a professional presentation.
• Attend to needs of patients and assist team members.
• Guide visitors in the office and control flow of patients in the office.
• Answer and appropriately route incoming phone calls and take detailed messages.
• Assist with maintaining general office cleanliness based on our COVID protocols as needed.
• Assist the Chiropractors in the treatment of patients; helping with kids/ babies or assisting elderly patients getting onto the adjustment tables.
• Contributes to office effectiveness by identifying patient care issues; providing information and commentary, through chiropractic literature.
• Data entry of patient health information.
• Perform scanning of documents.
• Support additional duties and responsibilities as requested.
• Maintaining strict confidentiality, following all HIPAA guidelines.
• Help the patient understand their insurance benefits, and work out any payment arrangements.
• Discuss treatment options and payment options with patients
• Handle the office schedule; setting patient appointments & changing patient appointments.
• Making missed appointment phone calls.
• Other duties may include internal and external marketing (asking patients for referrals & google reviews).

Specific Skills, Knowledge, or Abilities:

• MUST be a Team Player, Please note we work closely with each other, we also help each other out. It is important to note statements like "It's not my job, or I did my job or I am just here to do my job" do not work in our office.
• Energetic, disciplined, detailed, upbeat, and intuitive learner with a desire to grow in a company.
• Possess a passion for serving others.
• Motivated, Proactive, Collaborative, and Versatile, are words that describe you.
• Excellent communication
• Experience in Microsoft Office (Microsoft Word, PowerPoint, and Excel); Google Suites is required.
• Professional personal presentation
• Well-developed written communication skills
• Highly reliable
• Proven outstanding job attendance
• This position does require standing and moving around the office
• Volunteer and service-based experience will be strongly considered.
• College coursework will be strongly considered.

Training:

• You will be shadowing our staff
• We will utilize videos, role playing, and documented systems and procedures
• You will receive documents that will need to be learned in order to speak about chiropractic (this includes scripts for phones, consultations/exams, and frequently asked questions).
• We have ongoing support that includes weekly/monthly/quarterly team trainings

Benefits:

• Competitive pay in the industry
• Chiropractic Care
• HRA Plan (Health Reimbursement Arrangement) *to qualifying employees
• Performance-driven quarterly bonuses (*no on-the-job time requirements)
• Off on all major holidays
• Work/Life Balance; Weekends off (unless we are having an event and advance notice will be given)
• Paid Time Off *to qualifying employees
• Growth Opportunities; with the expansion of our locations we are actively developing our team and creating roles of advancement that include; administration, operations, and marketing.
• Learning & Development; traveling to industry conferences and events with expenses paid and meal stipends provided.